Twonky Forum

Thank you all at PV, although my problems were sorted sometime back, PV with no prompting from me apologied for the inconvenience and gave me a full refund, now thats what I call looking after your customers, thank you once again, i didnt expect a refund it was very kind, in return I will donate the...

Thanks Christian, I didnt realise it was out yet

Ok just had another email from twonky support, they have sent me a new license key, I purchased the wrong version by mistake, I can confirm that the media service licenses does work on 4.4.9 and 5.0, I have two linkstations, one with 4.4.9 fully configured, then after all these problems I put verion...

I've paid them on 16th December. There wasn't any problems with product keys in the past (when I bought previous licenses), so what is going on? I dont know either mate, I just got this email from there support team, it does not apply to me as my problem is ive got the wrong key, but it think it ap...

I'm in a different situation, but still with product license (product key). Maybe one or two days before show up of Twonky 5.x I've bought 4.x.x product key by online shop, paid by money transfer, and no one has send me the product key. I'm a Hi-Fi retailer, so I wanted to test some software/hardwa...

Thanks Lennart, Ithink you might be right, I suppose i will just have to wait and see,

Hi steveg, hm...my english is not the best but the solution from rene is for you, too isnt it? they will bring out a new NAS installer version 4.4.11 and wich this version you can use your new 5er key. i have the same problem - i installed 4.4.9 on my diskstation and have a new 5er key - i get the ...

Hi! We are going to provide an updated version of all NAS installer packages we used to have. The new version number will be 4.4.11. This version will accept all old 4.4.x license keys, TMM 1.0 license keys AND TMS 5.x license keys. We will try to release the updated version tomorrow (Friday, Janua...

I have just come off the phone with my bank, I have reclaimed my license fee, I have not had a single message reply to my phone calls, support emails or forums posts, in short this company is disgustingly ignorant of there customer needs, I would not recommended them, in fact my advice would be to s...

In that case im not a happy bunny, i dont have the media manager and i dont want it, luckily i brought it via credit card, if i dont get correct license prety damn quick I will do them for misrepresentation :evil: I don;t think anyone is misrepresenting anything. You clicked on the website to buy T...

[quote]Email support system wher you get absolutely zero reaction, not even an automated receipt after two weeks is just completely pathetic, useless and a slap in the face of every existing and potential customer.[quote] When i emailed support for the third time on 30 Dec, for the first time I got ...

I have emailed them again tonight, Im giving them to 6th Jan to reply, then its end of the road, I will recall my payment via credit card and use Mediatomb instead, lets see where this goes, but not holding my breath concidering my experience and others on these SUPPORT forums !!! :evil: :evil: :evil:

I have a NAS device running foonas (foonas.org), and my trial period expires in about 16 days. I am happy to buy a license, but want to know for sure that the key that I buy for 5.0 will work in the 4.4.1 version that I have installed. Dont buy it, I did, I have 4.4.9 and it didnt work, worse still...

Well, for what it was worth I phoned PV in Germany today (i can speak German) Phone rang, then went through to answerphone, no mention of when they return back after holidays, but they did say leave a message and they would return my call, this was around 11am this morning, no surprise I have heard ...

Hi Steve I'm not only head down in the crapper over the licence issues but finding out that the NAS packages have been removed has just totally flushed it! I've just added a post to the chain here as the Rick (the TM Product Manager) seems to be reading that part of the forum. Bri Hi Bri, Thanks fo...

Hi Bri, Like you i found out earlier today all the packages have been removed, have you or anyone else tried phoning them? To me it looks terminal, I cant see them supporting nas devices for user installs any longer. This has left me right in the crapper, why support cant post a reply on these forum...

Hi Bri, Thanks for the details above, like you I need the 4.4.9 nothing else works as i want it to on my buffalo linkstation, its a pity this new company cant communicate, they have buyers for the software, but dont seem to want our custom. I phoned my credit card company this morning, packetvideo a...

Steve, If you bough a license yesterday, then thgat license is for Twonky Media Manager 1.0, as it is the only license that can currently be bought on the Twonky website. My guess is that TwonkyMedia Server 4.4.9 misinterprets that as a TwonkyMusic License. We're all in the same boat, i am despüer...

Hi, Ive been using Twonkymedia for the 30 day trial, it suited my needs well, its version 4.4.9 and its on a buffalo linkstation, I decided to purchase a licence a few minutes ago, i got the licence, but it wont register, im getting this error " You cannot register TwonkyMedia with a TwonkyMusic lic...