How do i get support????

General discussion about the media server. Feature requests. Hints, tips and tricks.
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pommie
Posts:46
Joined:Tue Mar 27, 2007 5:22 am
Location:Singapore
How do i get support????

Post by pommie » Wed Jul 22, 2009 6:08 am

I am a paying customer with a product that doesn't work.
I have email previous twonky email addresses
I have since emailed via this online channel.
For both i have had no response!

Does anybody have any known contact details or customer complaints number i can use?

Thanks
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mgillespie
Posts:1222
Joined:Fri Jul 08, 2005 1:19 pm
AV Hardware:TwonkyMedia AV UPnP Mediaserver (Marvell Kirkwood ARM Sheevaplug with Debian Squeeze).
2x Noxon V2 audio client
1x PS3 Slim 500GB Audio/Video UPnP client.
1x Sony VGF-CP1 Wireless Photoframe.
Location:UK

Re: How do i get support????

Post by mgillespie » Thu Jul 23, 2009 8:28 am

http://www.twonkyforum.com/viewtopic.php?f=2&t=3763
Please note: Moderators here are voluntary and do not work for PacketVideo or Twonky, please do not attack us. Any posts are personal opinion, and may not be those of PV/Twonky.
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pommie
Posts:46
Joined:Tue Mar 27, 2007 5:22 am
Location:Singapore

Re: How do i get support????

Post by pommie » Fri Jul 24, 2009 2:44 am

Thanks Mark,

That is one of the channels i have tried already but Im still waiting on somebody to resolve my issue. :x
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