Licence key 8.03 rejected on 7.2.7.0 (solved)

[Jean-Max]

Hello

I have an NAS Thecus N7700 + last Fw 5.03.02

Some days ago I Installed Twonky module 7.2.7.0 for Thecus N7700, downloaded from:
http://french.thecus.com/sp_app_intro.php?APP_ID=501

This morning, I bought on Twonky.com store the license key for the last 8.03 Twonky server
I received the license key

From a networked PC (W7) , I access to the Twonky server 7.2.7.0 installed on my N7700 NAS and I setup easyly the Twonky server 7.2.7.0

PROBLEM : NO RESULT after entering the license key
(Correct letters of License key verified many times)

After clicking on <Enter> on the right side of the input key letters zone, all the letters disappear and ...
At the browser's bottom line there is msg "waiting for N7700" (Nas) then "Twonky.com", with 1second of traffic, then.. .. nothing :
... Always the red line with : "30 Days remain in your trial"

Here is the Screen-Shot taken just after I entered my license key :

http://www.hostingpics.net/viewer.php?i ... eyVIDE.jpg
http://hpics.li/4e35a75

After rebooting the NAS, there is always the same line "30 Days remain in your trial"

NB:On my PC:
I set my PC firewall on "enable all"
I put the IP address on the N7700 NAS in "trusted zone" (for IE)
I disabled ADP on IE
I tried with my 3 Browsers : IE11, last Mozilla FIREFOX, last Google CHROME

.. No more success

QUESTIONS :
-> What can i Do ?
-> Does the THECUS version of Twonky 7.2.7.0 server needs an different key ?
->Why the official 8.03 License key has not an descendant compatibility for 7.x versions ?

Nb: No "THECUS" to choose on the List of official embedded builds for Twonky Server 8.03 :
http://www.twonkyforum.com/downloads/8.0.3/

Thanks for any help !!

Best regards from France

Jean-Max

I apologize for my bad English but.. my school days are far away

[Jean-Max]

Hello

I entered on my Twonky 7.2.7, an unused 7.x key sent from an friend : it's Accepted <

I conclude that my paid 8.03 license key has not an descendant compatibility with 7.x
It's a pity..
Can Twonky solve that ?

Thanks :

[Twonky-Rene]

Support Team tells me you just made a typo when entering your license key. Does it work now?

[Jean-Max]

YES ! That's it !

I made a mistake , typing "K" instead of "X" inside the license key 8.03

All is OK now on my 7.2.7.0, on my Thecus NAS n7700 (Intel X86 32bit OS 5)

My fault : I printed on a paper the mail received from Twonky; on the paper, the "X" was bad printed : it was like a "K"
Big lesson : copy then paste key directly from Twonky mail, NEVER print it to a paper !

Problem ended & solved

Thanks for the patience