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server disconnects

Posted: Sun Oct 09, 2011 12:57 am
by methos
I use Twonky server with a wester digital tv live. I have a small problem when I read a movie server disconnects me alone.

Can someone help me
thanks you

Re: server disconnects

Posted: Sun Oct 09, 2011 1:32 am
by parnott
What platform/OS are you running Twonky on?

Re: server disconnects

Posted: Sun Oct 09, 2011 3:35 pm
by methos
windows 7

Re: server disconnects

Posted: Sun Oct 09, 2011 4:24 pm
by DaemonBeetle
How is your WD TV Live connected to the Twonky server? What is in the logs on the WD box and on the Twonky server?

What firmware version number is on your WD TV Live?

Re: server disconnects

Posted: Sun Oct 09, 2011 5:11 pm
by parnott
Also on your Win7 machine,
Check the Power Management settings. Make sure they are not set to go into Standby or Hibernate.
Check your Anti-virus and Firewall software and make sure they are not interfering.

PS. There is no log on the WDTV Live that you can access.

Re: server disconnects

Posted: Sun Oct 09, 2011 6:08 pm
by methos
my firmware for wd ty live is 1.06.015
i dont have error on my login corespotin a the time to server disconnects
i don't have antivirus dans firewall software on the pc
My power management settings for standby and hibernate is never

Re: server disconnects

Posted: Sun Oct 09, 2011 8:38 pm
by parnott
Then what is your network configuration-
1) What router brand/model are you using?
2) How does your WDTV Live connect to your router (Wifi, wired, Homeplug)?
3) How does your Win7 machine connect to your router (Wifi, wired, Homeplug)?
4) And just as a double check, your are using the Media Server option on the WDTV Live to connect to your Win7 machine?

Re: server disconnects

Posted: Mon Oct 10, 2011 2:48 am
by methos
Then what is your network configuration-
1) What router brand/model are you using : dlink dir-825
2) How does your WDTV Live connect to your router (Wifi, wired, Homeplug) : Wired
3) How does your Win7 machine connect to your router (Wifi, wired, Homeplug) Wired
4) And just as a double check, your are using the Media Server option on the WDTV Live to connect to your Win7 machine: no i have acces on share

Re: server disconnects

Posted: Mon Oct 10, 2011 4:41 pm
by parnott
methos wrote:4) And just as a double check, your are using the Media Server option on the WDTV Live to connect to your Win7 machine: no i have acces on share
Are saying you use the Network Shares option on the WDTV Live to connect to your Win7 computer?
(I.E from the WDTV Live's main screen you select Video then you select Network Shares)