Page 1 of 1
Serial already in use
Posted: Sat Nov 19, 2011 10:26 pm
by joshuar
Dear Team,
don´t know what´s going on but i´ve purchased a 6.x license some month ago.
I´ve restarted my server today and encountered the following error:
License already in use
Trialperiode is expired...
i´m not amused about, because streaming stops.
Known issue? Help me out please.
Br,
Josh
Re: Serial already in use
Posted: Sun Nov 20, 2011 2:51 am
by phibertron
Not sure if its a known issue or not...
As I understand it, twonky allows one to use the software on 5 computers ( based on MAC addresses )
So unless you have been running around and using on different comps etc.
That shouldnt be an issue
If you initially had a trial installed, and then entered a key
Maybe uninstalling it and reinstalling it might help
and or going to the newest version
Outside of that I would contact Twonky Support
Re: Serial already in use
Posted: Sun Nov 20, 2011 6:59 pm
by joshuar
Hi phibertron,
thx for your reply. i´ve contact the support, bcoz it seems that there is an server/licensing issue...
BR,
Josh
Re: Serial already in use
Posted: Mon Nov 21, 2011 8:01 pm
by Twonky_Rick
Normally having our customer support reset your license key fixes this type of problem. If you dont' get a response from them promptly, send me the e-mail you used to purchase your key and I'll have it reset for you. Send it to
tmm-beta@pv.com.
- Rick