TwonkyServer won't display subfolders in "by folder" view

General discussion about the media server. Feature requests. Hints, tips and tricks.
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Nevik
Posts: 3
Joined: Fri Dec 23, 2011 7:47 pm
AV Hardware: Server: QNAP TP-219+ (TwonkyServer 6)
Clients: Windows 7 Pro (64bit)

TwonkyServer won't display subfolders in "by folder" view

Post by Nevik » Fri Dec 23, 2011 7:56 pm

Hey everyone,

I recently got a QNAP TP-219P+ NAS that brings along TwonkyServer to share media across the network. However, I haven't been able to sort out this one problem -- and it's kinda driving me crazy.
Note that today i also updated the NAS's firmware today, and it now runs TS 6.0.34

TS finds and shares media just fine, and the media server is visible on my network, but in none of the three categories (music, pictures, videos) can I see any subfolders in the "by folder" view. Instead, the only entry in there is "<current folder>" which lists all media files of the respective type (which are several thousand, which is just impossible to navigate through).

I've tried changing the TS Media Receivers options to any of the other views (restarting TS after changing it), but still there is no change.

I'm using Windows Media Player 12 as a client (both my computers run Win7 Pro 64bit) -- which I'm not very happy about, but which seems to be the only real option for windows. I'd especially like to get it to work with Windows Media, so i can use the Media Center that comes with Win7. (Media Center works well, and I've used media sharing between my two computers without problems)
Oh yeah, let me emphasize that. Media sharing works fine between the two computers directly (i.e. the subfolders are visible and usable there)

Unfortunately I have no other client hard/software I can use to rule out a problem with TS itself.

I've looked around the internet and these forums, but can't seen to find anything that is similar to this problem.
Apparently this isn't very common, or no one else navigates their media by folder.

I hope someone has some ideas and can help me, i'm really out of ideas here.

Best regards and thanks in advance,
Nevik

Twonky_Rick
Posts: 3816
Joined: Wed Nov 19, 2008 1:59 am
AV Hardware: Samsung 650 Series TV (2010), 4.5TB HP MediaSmart server with 100,000 songs, 5) AT&T U-Verse STB, CE form-factor Media Center PC and 6 other networked PCs running TwonkyManager, 2 Sonos ZP80, Sonos S5 speaker, Apple TV (running XBMC), Roku Soundbridge, X-Box 360, Sony PS3, Kodak 10" Wireless Photo Frame, iPhone with PlugPlayer software, Sonos CR-100.
Location: San Diego
Contact:

Re: TwonkyServer won't display subfolders in "by folder" vie

Post by Twonky_Rick » Wed Jan 04, 2012 12:10 am

When you go to the TwonkyServer media browser web page, can you see your subfolders there? Some clients filter things like this.

- Rick
Follow me on Twitter! mostlytech1
Checkout my blog: http://mostly-tech.com/

Nevik
Posts: 3
Joined: Fri Dec 23, 2011 7:47 pm
AV Hardware: Server: QNAP TP-219+ (TwonkyServer 6)
Clients: Windows 7 Pro (64bit)

Re: TwonkyServer won't display subfolders in "by folder" vie

Post by Nevik » Wed Jan 04, 2012 9:44 am

Yes, via the webpage-browser, I can view all subfolders properly.

That's what threw me off -- it works there but not through an actual client. (I realize WMP is hardly a reference, but as I said before, there are no real alternatives.)

The problem persists, so any further thoughts or tips would be appreciated.

~Nevik

Edit: Oh, and WMP does not generally filter folders out. It works when im viewing the media on either one of my computers from the other -- I can see and browse the subfolders properly. It seems to be some kind of issue between TS and WMP.

Twonky_Rick
Posts: 3816
Joined: Wed Nov 19, 2008 1:59 am
AV Hardware: Samsung 650 Series TV (2010), 4.5TB HP MediaSmart server with 100,000 songs, 5) AT&T U-Verse STB, CE form-factor Media Center PC and 6 other networked PCs running TwonkyManager, 2 Sonos ZP80, Sonos S5 speaker, Apple TV (running XBMC), Roku Soundbridge, X-Box 360, Sony PS3, Kodak 10" Wireless Photo Frame, iPhone with PlugPlayer software, Sonos CR-100.
Location: San Diego
Contact:

Re: TwonkyServer won't display subfolders in "by folder" vie

Post by Twonky_Rick » Thu Jan 05, 2012 11:34 pm

This probably would require a signifigant amount of engineering work on our end to fix. The one possible workaround I can think of is to go to the Media Receivers server settings page and change your client to Xbox. It's a long shot, but it's all I can think of right now. Let me know if it works.

- Rick
Follow me on Twitter! mostlytech1
Checkout my blog: http://mostly-tech.com/

Nevik
Posts: 3
Joined: Fri Dec 23, 2011 7:47 pm
AV Hardware: Server: QNAP TP-219+ (TwonkyServer 6)
Clients: Windows 7 Pro (64bit)

Re: TwonkyServer won't display subfolders in "by folder" vie

Post by Nevik » Tue Jan 10, 2012 6:21 pm

Hi Rick,

unfortunately it still doesn't work. I have even set the view to "By Folder" for all the devices known to the TS, but that didn't change anything either.

I wouldn't want to cause you that much trouble.

Has no one ever reported this problem before? If this was a general issue between TS and WMP, I would assume someone ran into it before this.

Also, if you know of any other UPnP/DLNA client software for Windows that works with TS, I could give that a shot and see if that helps any.

Best regards,
Nevik

Twonky_Rick
Posts: 3816
Joined: Wed Nov 19, 2008 1:59 am
AV Hardware: Samsung 650 Series TV (2010), 4.5TB HP MediaSmart server with 100,000 songs, 5) AT&T U-Verse STB, CE form-factor Media Center PC and 6 other networked PCs running TwonkyManager, 2 Sonos ZP80, Sonos S5 speaker, Apple TV (running XBMC), Roku Soundbridge, X-Box 360, Sony PS3, Kodak 10" Wireless Photo Frame, iPhone with PlugPlayer software, Sonos CR-100.
Location: San Diego
Contact:

Re: TwonkyServer won't display subfolders in "by folder" vie

Post by Twonky_Rick » Tue Jan 17, 2012 2:11 am

Others have reported issues with WMP filtering things. Sorry I don't have a solution for you.

- Rick
Follow me on Twitter! mostlytech1
Checkout my blog: http://mostly-tech.com/

master_ioda
Posts: 1
Joined: Wed Feb 22, 2012 6:43 pm
AV Hardware: Windows 7

Re: TwonkyServer won't display subfolders in "by folder" vie

Post by master_ioda » Wed Feb 22, 2012 6:46 pm

I have the same error. I can't see the folders.

User avatar
phibertron
Posts: 1566
Joined: Sun Jan 30, 2011 5:52 pm
AV Hardware: Hardware
========
WHS - HP Ex495
PS3
XBOX 360
iTouch - Gen 2 and Gen 3
PSP - 3000

Encoders
========
Handbrake
x264
ffmpeg
mencoder

Tagging
======
mp3tag

Re: TwonkyServer won't display subfolders in "by folder" vie

Post by phibertron » Wed Feb 22, 2012 10:06 pm

I have seen this with WMP also

The possible choices for WMP to choose from for Videos
- All Videos
- Actors
- Genre
- Rating
- Parental Rating
- Online Stores
- Folder

The only one that works currently and in all previous versions of twonky for VIdeos is Genre

In my opinion, I think that the the issues lie with WMP,
and its hard coded thinking to Windows Media Streaming
and not truly with DLNA streaming,
even though it will stream via DLNA
viewtopic.php?f=2&t=10627
viewtopic.php?f=2&t=9353
viewtopic.php?f=2&t=9408
viewtopic.php?f=2&t=9416
viewtopic.php?f=2&t=9424
viewtopic.php?f=2&t=9364
viewtopic.php?f=2&t=9497

User avatar
phibertron
Posts: 1566
Joined: Sun Jan 30, 2011 5:52 pm
AV Hardware: Hardware
========
WHS - HP Ex495
PS3
XBOX 360
iTouch - Gen 2 and Gen 3
PSP - 3000

Encoders
========
Handbrake
x264
ffmpeg
mencoder

Tagging
======
mp3tag

Re: TwonkyServer won't display subfolders in "by folder" vie

Post by phibertron » Wed Feb 22, 2012 10:39 pm

I turned on some of the extra columns the one for folder location shows this as the path of the item
which may or may not explain WMP's inability to deal with folders correclty

Code: Select all

http ://192.168.1.10:9000/disk/DLNA-PNAVC_MP4_BL_L3L_SD_AAC-OP01-FLAGS01700000/O0$28I38415.mp4?WMContentFeatures=DLNA.ORG_PN=AVC_MP4_BL_L3L_SD_AAC;DLNA.ORG_OP=01;DLNA.ORG_FLAGS=01700000000000000000000000000000&WMHME=1&WMHMETitle=OQAgAHAAbQBwAA==
Here is what is reported for a folder path of an item from a windows media server

Code: Select all

dlna-playsingle://uuid:67fecee8-6019-4f0b-ab3d-9996bf4bde3a?sid=urn:upnp-org:serviceId:ContentDirectory&iid={81215E63-79C5-4E18-B43D-35A0DA444A62}.0.8&HMEExt=.mp4&WMHMETitle=QgBpAGwAbAB5ACAATQBhAGQAaQBzAG8AbgAgAHAAbQBwAA==
viewtopic.php?f=2&t=10627
viewtopic.php?f=2&t=9353
viewtopic.php?f=2&t=9408
viewtopic.php?f=2&t=9416
viewtopic.php?f=2&t=9424
viewtopic.php?f=2&t=9364
viewtopic.php?f=2&t=9497

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