Having purchased Twonky 7 Special , I received an email with two attachments, and a PayPal order confirmation. Neither seem to contain a key.
If I ask for the key to be re-sent to my email address, I'm told that my email address (steve.j.swift@gmail.com) is "invalid", yet I can see the product in my account (when I can find my way to the relevant page; I can't repeat that trick at the moment, probably due to the stress that I feel).
I've purchased Twonky 7.0 Special - but where is the key?
Re: I've purchased Twonky 7.0 Special - but where is the key
So far I've solicited one private reply. I'd love to answer that privately, but that facility doesn't seem to exist (for me, at least).
So, I'll respond in publlic: With gmail, that isn't a problem.
So, I'll respond in publlic: With gmail, that isn't a problem.
- phibertron
- Posts:1566
- Joined:Sun Jan 30, 2011 5:52 pm
- AV Hardware:Hardware
========
WHS - HP Ex495
PS3
XBOX 360
iTouch - Gen 2 and Gen 3
PSP - 3000
Encoders
========
Handbrake
x264
ffmpeg
mencoder
Tagging
======
mp3tag
Re: I've purchased Twonky 7.0 Special - but where is the key
Its the weekend so, you probably have better luck on monday
Plus this forum is not the official tech support
Its more of a a community thing, of which twonky is inlvolved,but...
The site listed in the upper right side of the this site, its the official site
and then there is contacting tech support directly
Plus this forum is not the official tech support
Its more of a a community thing, of which twonky is inlvolved,but...
The site listed in the upper right side of the this site, its the official site
and then there is contacting tech support directly
viewtopic.php?f=2&t=10627
viewtopic.php?f=2&t=9353
viewtopic.php?f=2&t=9408
viewtopic.php?f=2&t=9416
viewtopic.php?f=2&t=9424
viewtopic.php?f=2&t=9364
viewtopic.php?f=2&t=9497
viewtopic.php?f=2&t=9353
viewtopic.php?f=2&t=9408
viewtopic.php?f=2&t=9416
viewtopic.php?f=2&t=9424
viewtopic.php?f=2&t=9364
viewtopic.php?f=2&t=9497
- phibertron
- Posts:1566
- Joined:Sun Jan 30, 2011 5:52 pm
- AV Hardware:Hardware
========
WHS - HP Ex495
PS3
XBOX 360
iTouch - Gen 2 and Gen 3
PSP - 3000
Encoders
========
Handbrake
x264
ffmpeg
mencoder
Tagging
======
mp3tag
Re: I've purchased Twonky 7.0 Special - but where is the key
They just posted this
http://community.twonky.com/twonky/topi ... 13_16_2012
http://community.twonky.com/twonky/topi ... 13_16_2012
License Key Issues - April 13-16, 2012
We are currently experiencing an issue with our license key creation for new customers.
If you have purchased a license key in the past few days and have not yet received it, you will still receive your license key once we have solved our technical difficulties.
We apologize for any inconvenience. We are aware of the issue and are working to solve it as quickly as possible and will update you as this situation progresses.
Thank you for your patience.
viewtopic.php?f=2&t=10627
viewtopic.php?f=2&t=9353
viewtopic.php?f=2&t=9408
viewtopic.php?f=2&t=9416
viewtopic.php?f=2&t=9424
viewtopic.php?f=2&t=9364
viewtopic.php?f=2&t=9497
viewtopic.php?f=2&t=9353
viewtopic.php?f=2&t=9408
viewtopic.php?f=2&t=9416
viewtopic.php?f=2&t=9424
viewtopic.php?f=2&t=9364
viewtopic.php?f=2&t=9497