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Issues with trying to evaluate Twonky...
Posted: Wed Jun 27, 2012 7:46 pm
by VinBob
Hello,
Trying to evaluate Twonky Server on my Mac and am being told that my trial has expired but I have never used/registered before. Can someone please help with being able to use the tool as I would like to see how well it works with ny WDTV Live unit.
Thanks,
Vin.
Re: Issues with trying to evaluate Twonky...
Posted: Thu Jun 28, 2012 1:40 am
by phibertron
I would post this on the community site, which is also tech support
but you may also want to contact them on this
this issue does crop up from time to time
Re: Issues with trying to evaluate Twonky...
Posted: Fri Jun 29, 2012 4:05 pm
by VinBob
Can you please advise on where I can get to the community site? Anyone have any help/suggestions on how to make this work as I want to evaluate to see if it works well with my WDTV Live streamer. Thanks.
Also, does anyone know whether streaming from a UPnP/DLNA media server provides metadata information such movie details as well as the JPEG movie pictures when browsing? I know this works when dealing with SMB shares from the WDTV Live but not when using a Media Player. Thanks.
Cheers,
Vincenzo.
Re: Issues with trying to evaluate Twonky...
Posted: Fri Jun 29, 2012 6:00 pm
by phibertron
at the top right of this page there is a link
http://community.twonky.com/twonky
Dear Twonky user,
In our on-going efforts to improve your experience with Twonky products, we are pleased to announce the launch of a new support community as a supplement to the Twonky Forum. The existing forum will continue to be available to you as a user-driven discussion space, while the new community will serve as a social knowledge base and our official channel for product support and feedback. For more information on this service, please read our expanded forum posting on this topic.
Thanks,
The Twonky Team
Re: Issues with trying to evaluate Twonky...
Posted: Tue Jul 03, 2012 6:11 pm
by Twonky_Rick
VinBob wrote:Hello,
Trying to evaluate Twonky Server on my Mac and am being told that my trial has expired but I have never used/registered before. Can someone please help with being able to use the tool as I would like to see how well it works with ny WDTV Live unit.
Thanks,
Vin.
Our current licensing system is not perfect. Occasionally it reports that a trail has expired when the user says they haven't run a trail before. Unfortunately there is nothing we can do about this. The only option I can think of is to buy a license key and ask for a refund if you don't like it. Sorry I don't have a better solution.
- Rick