No Support for Twonky Server since May 2014 - I'am angry

General discussion about the media server. Feature requests. Hints, tips and tricks.
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Vonixteu13
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Joined: Sat May 17, 2014 9:45 pm
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No Support for Twonky Server since May 2014 - I'am angry

Post by Vonixteu13 » Sat Jul 19, 2014 5:26 pm

I paid for the software and I can not use the software anymore and I get no support. This isn't ok!

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I tried serveral times to get in contact with the Twonky Support.

I wrote a support ticket to twonky Support on May 2014. -> no answer

Then I wrote again a ticket on June 2014 -> again no answer

Then I wrote an email to tmm-beta@pv.com -> again no answer

I get an error that my license keys are not valid anymore. I reinstalled the software but this don't help. So I need a reset of the license keys.

Is any support stuff here?

Does somebody of the community have a solution for my problem?

Kind regads,

Vonixteu13

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phibertron
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Joined: Sun Jan 30, 2011 5:52 pm
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Re: No Support for Twonky Server since May 2014 - I'am angry

Post by phibertron » Sat Jul 19, 2014 7:34 pm

As for not getting any replies, that sucks

As for your license key issue
If your key is a valid key, take a look at this thread
it might help

License Key problems
http://www.twonkyforum.com/viewtopic.php?f=2&t=6982
viewtopic.php?f=2&t=10627
viewtopic.php?f=2&t=9353
viewtopic.php?f=2&t=9408
viewtopic.php?f=2&t=9416
viewtopic.php?f=2&t=9424
viewtopic.php?f=2&t=9364
viewtopic.php?f=2&t=9497

Vonixteu13
Posts: 2
Joined: Sat May 17, 2014 9:45 pm
AV Hardware: ---

Re: No Support for Twonky Server since May 2014 - I'am angry

Post by Vonixteu13 » Sun Jul 20, 2014 4:36 pm

Thank you for your help! ;)

Kind regards

User avatar
phibertron
Posts: 1566
Joined: Sun Jan 30, 2011 5:52 pm
AV Hardware: Hardware
========
WHS - HP Ex495
PS3
XBOX 360
iTouch - Gen 2 and Gen 3
PSP - 3000

Encoders
========
Handbrake
x264
ffmpeg
mencoder

Tagging
======
mp3tag

Re: No Support for Twonky Server since May 2014 - I'am angry

Post by phibertron » Sun Jul 20, 2014 8:11 pm

Your Welcome
viewtopic.php?f=2&t=10627
viewtopic.php?f=2&t=9353
viewtopic.php?f=2&t=9408
viewtopic.php?f=2&t=9416
viewtopic.php?f=2&t=9424
viewtopic.php?f=2&t=9364
viewtopic.php?f=2&t=9497

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