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No Support for Twonky Server since May 2014 - I'am angry

Posted: Sat Jul 19, 2014 5:26 pm
by Vonixteu13
I paid for the software and I can not use the software anymore and I get no support. This isn't ok!

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I tried serveral times to get in contact with the Twonky Support.

I wrote a support ticket to twonky Support on May 2014. -> no answer

Then I wrote again a ticket on June 2014 -> again no answer

Then I wrote an email to tmm-beta@pv.com -> again no answer

I get an error that my license keys are not valid anymore. I reinstalled the software but this don't help. So I need a reset of the license keys.

Is any support stuff here?

Does somebody of the community have a solution for my problem?

Kind regads,

Vonixteu13

Re: No Support for Twonky Server since May 2014 - I'am angry

Posted: Sat Jul 19, 2014 7:34 pm
by phibertron
As for not getting any replies, that sucks

As for your license key issue
If your key is a valid key, take a look at this thread
it might help

License Key problems
http://www.twonkyforum.com/viewtopic.php?f=2&t=6982

Re: No Support for Twonky Server since May 2014 - I'am angry

Posted: Sun Jul 20, 2014 4:36 pm
by Vonixteu13
Thank you for your help! ;)

Kind regards

Re: No Support for Twonky Server since May 2014 - I'am angry

Posted: Sun Jul 20, 2014 8:11 pm
by phibertron
Your Welcome