Twonky Server License Key
Posted: Mon Sep 29, 2014 12:40 pm
Hi,
Apologies if this is in the incorrect place. I looked around prior to posting but there didn't seem to be anywhere for support issues.
I purchased Twonky Server on Saturday evening (27/09/2014) and as of yet have still not received my license key. It seemed to give an error upon purchase which indicated that license key generation had failed, I am also getting errors if I request a lost license key against my email address.
I've raised a support call via the Zendesk, however nothing has moved on that since I raised it yesterday. Of course I'm keen to get this up and running ASAP and this delay is frustrating.
Is there anywhere where I can perhaps try to fasttrack the support process?
Apologies if this is in the incorrect place. I looked around prior to posting but there didn't seem to be anywhere for support issues.
I purchased Twonky Server on Saturday evening (27/09/2014) and as of yet have still not received my license key. It seemed to give an error upon purchase which indicated that license key generation had failed, I am also getting errors if I request a lost license key against my email address.
I've raised a support call via the Zendesk, however nothing has moved on that since I raised it yesterday. Of course I'm keen to get this up and running ASAP and this delay is frustrating.
Is there anywhere where I can perhaps try to fasttrack the support process?