Twonky 7.2.8 artwork help

General discussion about the media server. Feature requests. Hints, tips and tricks.
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andyt1000
Posts: 15
Joined: Sun Oct 05, 2014 7:18 pm
AV Hardware: C A np30 media player
qnap 420

Twonky 7.2.8 artwork help

Post by andyt1000 » Sun Oct 05, 2014 7:29 pm

Hello this is my first post and I am totally at my witts end :?: :?: :?: .I have a qnap 420 nas full of only FLAC music files and my media player is a Cambridge Audio np30.Now then my major problem is,when I use any rendering app for my android tablet all of the artwork is terrible quality,I'm nearing the point now of throwing the towel in.I have spent all weekend trying to search for an answer but nothing.Please can someone help.

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Re: Twonky 7.2.8 artwork help

Post by phibertron » Sun Oct 05, 2014 7:47 pm

I'll assume that its running twonky server 7.2.8?

When you look under "Media Receivers"
what "Media Receiver Type" is being assigned to the client Cambridge Audio np30?
it would be best to first know the MAC addresses of the device

Assuming that the port for twonky on the qnap is 9000

Code: Select all

http://qnapip:9000/#sharing
viewtopic.php?f=2&t=10627
viewtopic.php?f=2&t=9353
viewtopic.php?f=2&t=9408
viewtopic.php?f=2&t=9416
viewtopic.php?f=2&t=9424
viewtopic.php?f=2&t=9364
viewtopic.php?f=2&t=9497

andyt1000
Posts: 15
Joined: Sun Oct 05, 2014 7:18 pm
AV Hardware: C A np30 media player
qnap 420

Re: Twonky 7.2.8 artwork help

Post by andyt1000 » Sun Oct 05, 2014 8:19 pm

Thank you fpr getting in touch,but first there are a few things you need to know,I have not got a clue on how to get into Twonky or write scripts.

the questions you asked yes,the mac address is 00:1F:F0:00:3A:1D and as for the port,not sure.,Sorry :?:

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Re: Twonky 7.2.8 artwork help

Post by phibertron » Mon Oct 06, 2014 12:03 am

the qnp has a web interface,
that you probably get to with a url or an ip in a web browser
use that same ip with :9000

for example

http://x.x.x.x:9000

.
viewtopic.php?f=2&t=10627
viewtopic.php?f=2&t=9353
viewtopic.php?f=2&t=9408
viewtopic.php?f=2&t=9416
viewtopic.php?f=2&t=9424
viewtopic.php?f=2&t=9364
viewtopic.php?f=2&t=9497

andyt1000
Posts: 15
Joined: Sun Oct 05, 2014 7:18 pm
AV Hardware: C A np30 media player
qnap 420

Re: Twonky 7.2.8 artwork help

Post by andyt1000 » Mon Oct 06, 2014 4:50 pm

Yes you were right it is 9000,getting a bit confused already.May the force be with you on helping me do this :lol:

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Re: Twonky 7.2.8 artwork help

Post by phibertron » Mon Oct 06, 2014 7:30 pm

now click on the settings link
then click on the sharing link
then
When you look under "Media Receivers"
what "Media Receiver Type" is being assigned to the client Cambridge Audio np30?
it would be best to first know the MAC addresses of the device
viewtopic.php?f=2&t=10627
viewtopic.php?f=2&t=9353
viewtopic.php?f=2&t=9408
viewtopic.php?f=2&t=9416
viewtopic.php?f=2&t=9424
viewtopic.php?f=2&t=9364
viewtopic.php?f=2&t=9497

andyt1000
Posts: 15
Joined: Sun Oct 05, 2014 7:18 pm
AV Hardware: C A np30 media player
qnap 420

Re: Twonky 7.2.8 artwork help

Post by andyt1000 » Wed Oct 08, 2014 6:51 pm

Hi there,the Cambridge is known as -/-.
and the MAC address is 00:1F:F0:00:3A:1D.
I await further instructions :lol: christ.Thank you.

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Re: Twonky 7.2.8 artwork help

Post by phibertron » Wed Oct 08, 2014 8:05 pm

well there is the problem if it shows as "-/-"
it is not being assigned anything
as to what it should be is the question, of which I do not know at the moment
viewtopic.php?f=2&t=10627
viewtopic.php?f=2&t=9353
viewtopic.php?f=2&t=9408
viewtopic.php?f=2&t=9416
viewtopic.php?f=2&t=9424
viewtopic.php?f=2&t=9364
viewtopic.php?f=2&t=9497

andyt1000
Posts: 15
Joined: Sun Oct 05, 2014 7:18 pm
AV Hardware: C A np30 media player
qnap 420

Re: Twonky 7.2.8 artwork help

Post by andyt1000 » Wed Oct 08, 2014 8:50 pm

Twonky plays great through the Cambridge its just the artwork which is terrible.

andyt1000
Posts: 15
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AV Hardware: C A np30 media player
qnap 420

Re: Twonky 7.2.8 artwork help

Post by andyt1000 » Wed Oct 08, 2014 8:53 pm

In the friendly name section it reads NP30,which is the model number for the Cambridge.

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Re: Twonky 7.2.8 artwork help

Post by phibertron » Wed Oct 08, 2014 9:40 pm

the friendly name wont help us with the client profile

since its only showing "-/-"
to me that means nothing is being used, which is rather odd

see if using "o2 Joggler" or "PlugPlayer" helps with the album art
viewtopic.php?f=2&t=10627
viewtopic.php?f=2&t=9353
viewtopic.php?f=2&t=9408
viewtopic.php?f=2&t=9416
viewtopic.php?f=2&t=9424
viewtopic.php?f=2&t=9364
viewtopic.php?f=2&t=9497

andyt1000
Posts: 15
Joined: Sun Oct 05, 2014 7:18 pm
AV Hardware: C A np30 media player
qnap 420

Re: Twonky 7.2.8 artwork help

Post by andyt1000 » Wed Oct 08, 2014 9:50 pm

Sorry,making these changes made no difference. :cry:

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Re: Twonky 7.2.8 artwork help

Post by phibertron » Wed Oct 08, 2014 9:54 pm

you might have to contact the actual twonky support
as without me knowing what the device is supposed to be or what it requires to do what you want
its long long trial and error process
these are the emails I know of to contact them

help@twonky.com
support@twonky.com
support@pv.com
viewtopic.php?f=2&t=10627
viewtopic.php?f=2&t=9353
viewtopic.php?f=2&t=9408
viewtopic.php?f=2&t=9416
viewtopic.php?f=2&t=9424
viewtopic.php?f=2&t=9364
viewtopic.php?f=2&t=9497

andyt1000
Posts: 15
Joined: Sun Oct 05, 2014 7:18 pm
AV Hardware: C A np30 media player
qnap 420

Re: Twonky 7.2.8 artwork help

Post by andyt1000 » Wed Oct 08, 2014 10:00 pm

Thank you for trying,just out of interest I tried streaming twonky to my phone,guess what the art is again poor.I can't believe that you can not change the artwork quality.

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Re: Twonky 7.2.8 artwork help

Post by phibertron » Wed Oct 08, 2014 11:20 pm

You can change it
But...
Every client will or will not accept certain settings
Which is one of the reasons for client profiles, DLNA is a very broadly implemented spec in my view

If you find a client profile that works for your device
and you know that it can handle higher res thumbs via dlna
you can edit is client profile with this to make it so
But.. once added the server MUST be restarted for changes to take effect

look at this thread for example

Cover Art Resolution
http://twonkyforum.com/viewtopic.php?f= ... ALE#p43423

.
viewtopic.php?f=2&t=10627
viewtopic.php?f=2&t=9353
viewtopic.php?f=2&t=9408
viewtopic.php?f=2&t=9416
viewtopic.php?f=2&t=9424
viewtopic.php?f=2&t=9364
viewtopic.php?f=2&t=9497

andyt1000
Posts: 15
Joined: Sun Oct 05, 2014 7:18 pm
AV Hardware: C A np30 media player
qnap 420

Re: Twonky 7.2.8 artwork help

Post by andyt1000 » Wed Oct 08, 2014 11:41 pm

Right lets have ago.Think you will have to type an idiots guide for every prosess,right from the start.Think of being a pilot and learning a 4 year old to fly a 747 :oops: :oops:

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Re: Twonky 7.2.8 artwork help

Post by phibertron » Thu Oct 09, 2014 12:46 am

I don't have a qnap nas
the very first thing needed is to figure out how to enable SSH access to the NAS
once we get that out of the way, we can move on from there
viewtopic.php?f=2&t=10627
viewtopic.php?f=2&t=9353
viewtopic.php?f=2&t=9408
viewtopic.php?f=2&t=9416
viewtopic.php?f=2&t=9424
viewtopic.php?f=2&t=9364
viewtopic.php?f=2&t=9497

andyt1000
Posts: 15
Joined: Sun Oct 05, 2014 7:18 pm
AV Hardware: C A np30 media player
qnap 420

Re: Twonky 7.2.8 artwork help

Post by andyt1000 » Fri Oct 10, 2014 8:47 pm

I will try to find out.Thanks.

andyt1000
Posts: 15
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qnap 420

Re: Twonky 7.2.8 artwork help

Post by andyt1000 » Sat Oct 11, 2014 6:20 pm

This is now doing my head in,its begining to take over my life :evil: .Might now just get rid of the Cambridge and buy one of the Linn streamers as these can produce high rez artwork from Twonky.They cost an arm and a leg but I really do need the high rez artwork.Fed up.

andyt1000
Posts: 15
Joined: Sun Oct 05, 2014 7:18 pm
AV Hardware: C A np30 media player
qnap 420

Re: Twonky 7.2.8 artwork help

Post by andyt1000 » Mon Oct 13, 2014 7:09 pm

Well made my mind up,after waiting over a week for someone at Twonky to reply I have decided to delete Twonky from my NAS.Now I am running Asset with all my problems sorted,such a shame really.

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Re: Twonky 7.2.8 artwork help

Post by phibertron » Mon Oct 13, 2014 9:25 pm

I say go with what works, less headache is good for ones soul
viewtopic.php?f=2&t=10627
viewtopic.php?f=2&t=9353
viewtopic.php?f=2&t=9408
viewtopic.php?f=2&t=9416
viewtopic.php?f=2&t=9424
viewtopic.php?f=2&t=9364
viewtopic.php?f=2&t=9497

andyt1000
Posts: 15
Joined: Sun Oct 05, 2014 7:18 pm
AV Hardware: C A np30 media player
qnap 420

Re: Twonky 7.2.8 artwork help

Post by andyt1000 » Mon Oct 13, 2014 9:29 pm

May I take the time to say 'Thank you for all the time you put in to try to help me'.I just hope that Twonkys team can be just as helpful in the future.

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Re: Twonky 7.2.8 artwork help

Post by phibertron » Mon Oct 13, 2014 11:18 pm

Your Welcome, I agree, they have been non-existent on these forums
viewtopic.php?f=2&t=10627
viewtopic.php?f=2&t=9353
viewtopic.php?f=2&t=9408
viewtopic.php?f=2&t=9416
viewtopic.php?f=2&t=9424
viewtopic.php?f=2&t=9364
viewtopic.php?f=2&t=9497

andyt1000
Posts: 15
Joined: Sun Oct 05, 2014 7:18 pm
AV Hardware: C A np30 media player
qnap 420

Re: Twonky 7.2.8 artwork help

Post by andyt1000 » Tue Oct 14, 2014 12:53 am

Shocking if you ask me,its there loss.Still can't believe the way they stream there artwork.IF Twonky reads these forums I just want to say to them,sort your act out,there are many hi end hi fi users out there dropping you like a hat and moving to Asset,alot of them just like me want hi rez artwork.

andyt1000
Posts: 15
Joined: Sun Oct 05, 2014 7:18 pm
AV Hardware: C A np30 media player
qnap 420

Re: Twonky 7.2.8 artwork help

Post by andyt1000 » Thu Oct 16, 2014 12:28 am

Well it was a very short stay for me,hope people do try Asset instead of this.Twonky,your customer care is shite.I wonder if anyone did read my e-mails,sad state of affairs.Totally glad that I did not pay for it.

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