Is there ANY support for Twonky Server nowadays?

General discussion about the media server. Feature requests. Hints, tips and tricks.
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monkeyman
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AV Hardware: Philips TV

Is there ANY support for Twonky Server nowadays?

Post by monkeyman » Sun Dec 07, 2014 10:29 pm

My Twonky server stopped remembering license key at some point. Wrote a couple emails to different support emails, but no answer besides standard robot reply about new ticket created. That's it for 2 weeks.

Do they even provide any support or we all just screwed?

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phibertron
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Re: Is there ANY support for Twonky Server nowadays?

Post by phibertron » Mon Dec 08, 2014 6:04 am

I think they do eventually respond, you could also try to contact the parent

support@pv.com
viewtopic.php?f=2&t=10627
viewtopic.php?f=2&t=9353
viewtopic.php?f=2&t=9408
viewtopic.php?f=2&t=9416
viewtopic.php?f=2&t=9424
viewtopic.php?f=2&t=9364
viewtopic.php?f=2&t=9497

monkeyman
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Re: Is there ANY support for Twonky Server nowadays?

Post by monkeyman » Mon Dec 08, 2014 7:55 am

I wrote to this email as well 10 days ago and not a single response. Looks like they simply abandoned this project and don't give a duck anymore.

peskin
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Re: Is there ANY support for Twonky Server nowadays?

Post by peskin » Thu Dec 11, 2014 12:37 am

I bought Twonky Server 7 license through official page which is working, i have made payment through paypal, after making payment, it sayed i could not get the license code because of an internal error, i have made many claims and no answer, now i am making claim through Paypal, if i do not succeed, i will put lawyer to work in this case.

monkeyman
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Re: Is there ANY support for Twonky Server nowadays?

Post by monkeyman » Thu Dec 11, 2014 1:47 am

Ah, so Twonky IS dead and no support will be given. Niiiice...

Xadex
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Re: Is there ANY support for Twonky Server nowadays?

Post by Xadex » Fri Dec 12, 2014 9:19 pm

I've successfully bought the license a week ago without any problem. Though no any answer for this time from support about 64 bit Linux version 7.3.

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phibertron
Posts: 1566
Joined: Sun Jan 30, 2011 5:52 pm
AV Hardware: Hardware
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WHS - HP Ex495
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iTouch - Gen 2 and Gen 3
PSP - 3000

Encoders
========
Handbrake
x264
ffmpeg
mencoder

Tagging
======
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Re: Is there ANY support for Twonky Server nowadays?

Post by phibertron » Sat Dec 13, 2014 8:19 am

@Xadex

I know they have it for 7.2.8
• Linux PC (x64)
http://www.twonkyforum.com/downloads/7.2.8/
viewtopic.php?f=2&t=10627
viewtopic.php?f=2&t=9353
viewtopic.php?f=2&t=9408
viewtopic.php?f=2&t=9416
viewtopic.php?f=2&t=9424
viewtopic.php?f=2&t=9364
viewtopic.php?f=2&t=9497

monkeyman
Posts: 4
Joined: Sun Dec 07, 2014 10:26 pm
AV Hardware: Philips TV

Re: Is there ANY support for Twonky Server nowadays?

Post by monkeyman » Sun Dec 14, 2014 12:42 am

So it appeared my license key somehow expired. No idea why, but Twonky never accepted my key after upgrade to Windows 10. I got a new one from torrent and it was instantly accepted on the same system. Weird...

Nice support, PV! Way to go!

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