License number

General discussion about the media server. Feature requests. Hints, tips and tricks.
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Berkche
Posts:3
Joined:Mon Aug 27, 2007 2:49 pm
License number

Post by Berkche » Sun Feb 15, 2015 4:21 pm

Hi,

I had problem with my Twonky server, so I removed it and download the last release....8 !

Now it seems that my license number is no more valid (i had release 7).

No support possible on the site, what should I do ?

Thanks in advance

Seb

Berkche
Posts:3
Joined:Mon Aug 27, 2007 2:49 pm

Re: License number

Post by Berkche » Sun Feb 15, 2015 4:30 pm

And overall....I forgot my license key..

Thanks

Twonky-Rene

Re: License number

Post by Twonky-Rene » Tue Feb 24, 2015 4:55 pm

You can have your license key resend to you through this page: http://twonky.com/help/lost-license-key/

If you don't remember your email or don't have access to that email, you can contact our support team and ask for help. However you have to provide some supporting information that confirms your purchase, like order ID etc.

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