You should also check your client(s) are detected correctly. (in the Media Receivers page in the web interface)
If these do not address your problem, please post your questions here. If you want helpful and prompt responses, always provide the following information in your post.
- TwonkyMedia version
If you are running as a system service (Windows only)
Client(s) and their software version
Type(s) of media you are having problems with
How many files you have in your database
Network type (Wired/Wireless)
Other items on your network (Router make/model for example)
In addition to the above information, the following optional information may also assist.
TwonkyMedia log file.
You will need to switch on logging options in the TwonkyMedia troubleshooting page, and restart the server. For details on how to switch on logging, see this post: http://www.twonkyforum.com/viewtopic.php?t=4473
Extended media information.
You can use an utility called GSpot to obtain codec an extended media information from any audio or video file. It will analyze any file, and you can export all the information about it. Gspot if freeware and available from here: http://www.headbands.com/gspot/v26x/index.htm