Twonky Support - Do they watch these forums?

General discussion about the media server. Feature requests. Hints, tips and tricks.
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a18041967
Posts: 3
Joined: Fri Mar 07, 2008 10:33 pm
AV Hardware: Sony CPF-IX001

Twonky Support - Do they watch these forums?

Post by a18041967 » Fri Mar 14, 2008 2:34 pm

I've downloaded the evaluation copy of Twonky and have now logged to post on this forum and even logged a support call, as yet I've had no response or updates.

Are Twonky monitoring these forum's, even if there's no solution to my questions I'd prefer a 'this is not support' instead of being left guessing. In summary my two post are:

Problems with getting the Sony Media streamer working, other users are having problems.
How to configure custom radio streams.

It's just a little disappointing that I'm not getting any updates on these questions.

wideasleep1
Posts: 338
Joined: Mon Jul 11, 2005 4:34 am
Location: Sausalito,Ca. USA
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Re: Twonky Support - Do they watch these forums?

Post by wideasleep1 » Sun Mar 23, 2008 9:29 am

This forum/fora are peer-to-peer only. Trial software is almost always unsupported, and Twonky is not unusual in this regard. The purpose of trial/evaluation is to determine if it can work with your hardware, and can perform to your specific needs. You may have hardware/needs that Twonky cannot overcome.

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