license key already in use

General discussion about the media server. Feature requests. Hints, tips and tricks.
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miguel1234
Posts: 2
Joined: Sat May 03, 2008 2:28 pm
AV Hardware: Sagem My Dual 700

license key already in use

Post by miguel1234 » Sun May 04, 2008 8:59 am

hi,

all of a sudden twonky says that the license is already in use and won't start ????
after deleting the .ini and entering the key server is registrated and seems to be okay until the next start.
my os is xp sp2
twonky is the latest version
I got the license together with a sagem my dual 700 (in germany sold as medion)

any ideas whats going on ?

thank you !

kind regards,

m.

twonkydepp
Posts: 2
Joined: Tue May 06, 2008 9:04 pm
AV Hardware: Thecus N5200B Pro, Terratec iRadio, Yamaha RX-V 3800

Re: license key already in use

Post by twonkydepp » Tue May 06, 2008 9:40 pm

Hi Miguel,

got the same problem now - all of a sudden.

I am running TM v 4.4.4RC1 on a Thecus N5200B Pro Server (linux plugin v 2.00.08).

Up to now, everything worked fine. I didn't change the system, but now it doesn't work saying "test license no longer valid, buy regular license" which is wrong since i bought and entered a license key...

any solution to the question?

which ini-file did you delete?

bizniss
Posts: 15
Joined: Fri Feb 08, 2008 1:37 pm

Re: license key already in use

Post by bizniss » Wed May 07, 2008 9:35 am

I'm having the same problem. I sent an email to support and they replied saying to shut down the other instance!!!! Useless.

I've tried various combinations of uninstalling and reinstalling but to no avail.

I finally gave it up as a bad job and installed Mediatomb instead. Haven't looked back since. Much nicer product with less bugs, but it does lack the flash player support which I found to be quite useful in Twonky.

Currently waiting to hear from Twonky about getting a refund but they've gone strangely quiet.

twonkydepp
Posts: 2
Joined: Tue May 06, 2008 9:04 pm
AV Hardware: Thecus N5200B Pro, Terratec iRadio, Yamaha RX-V 3800

Re: license key already in use

Post by twonkydepp » Wed May 07, 2008 2:24 pm

bizniss wrote:they replied saying to shut down the other instance!!!! Useless.
by the way: which other instance?
It's running only on this singular NAS server...

and: what do I have to do in order to re-install it on my linux server - simply delete the config.ini in the module/twonkymedia/twonky directory?

bizniss
Posts: 15
Joined: Fri Feb 08, 2008 1:37 pm

Re: license key already in use

Post by bizniss » Wed May 07, 2008 3:47 pm

twonkydepp wrote: by the way: which other instance?
Exactly. I'm only running one instance on one NAS (Maxtor Shared Storage II)

I used the installer on this page to install/uninstall/reinstall twonky and couldn't get it to work.
http://www.twonkyvision.com/Download/Tw ... cians.html

My only advise is to install Mediatomb. It's a bit of a pain to set up, but once set up it works flawlessly streaming my music and video from my NAS to my PS3.

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mgillespie
Posts: 1222
Joined: Fri Jul 08, 2005 1:19 pm
AV Hardware: TwonkyMedia AV UPnP Mediaserver (Marvell Kirkwood ARM Sheevaplug with Debian Squeeze).
2x Noxon V2 audio client
1x PS3 Slim 500GB Audio/Video UPnP client.
1x Sony VGF-CP1 Wireless Photoframe.
Location: UK

Re: license key already in use

Post by mgillespie » Wed May 07, 2008 7:35 pm

twonkydepp wrote:
bizniss wrote:they replied saying to shut down the other instance!!!! Useless.
by the way: which other instance?
It's running only on this singular NAS server...

and: what do I have to do in order to re-install it on my linux server - simply delete the config.ini in the module/twonkymedia/twonky directory?
How can you be sure somone has not compromised your system and taken your licence key? It happens...
Please note: Moderators here are voluntary and do not work for PacketVideo or Twonky, please do not attack us. Any posts are personal opinion, and may not be those of PV/Twonky.

bizniss
Posts: 15
Joined: Fri Feb 08, 2008 1:37 pm

Re: license key already in use

Post by bizniss » Wed May 07, 2008 8:54 pm

mgillespie wrote: How can you be sure somone has not compromised your system and taken your licence key? It happens...
And how can you be sure it isn't a bug?

DWAnderson
Posts: 4
Joined: Fri May 16, 2008 8:20 am
AV Hardware: Roku Soundbridge and Xbox 360 Clients

Re: license key already in use

Post by DWAnderson » Fri May 16, 2008 8:23 am

I have started getting the same error as well. Seems like a bug is the likely explanation.

bizniss
Posts: 15
Joined: Fri Feb 08, 2008 1:37 pm

Re: license key already in use

Post by bizniss » Fri May 16, 2008 9:55 am

DWAnderson wrote:I have started getting the same error as well. Seems like a bug is the likely explanation.
Highlight this to Twonky support. I've tried, but I haven't heard back from them in a couple of weeks. You may have better luck.

@Moderators. Can you use your influence to send this problem to Twonky, as it is looking like it's becoming a problem for quite a few people here. This isn't the only thread on the topic either. Searching the forum brings up 4 or 5 other separate threads with the same problem.

As an aside, I found it really difficult to write this post without using swear words and remain diplomatic. It's not that I'm angry that there is a bug in the program, but with the complete lack of support that I expect as a license payer.

DWAnderson
Posts: 4
Joined: Fri May 16, 2008 8:20 am
AV Hardware: Roku Soundbridge and Xbox 360 Clients

Re: license key already in use

Post by DWAnderson » Fri May 16, 2008 8:20 pm

I sent them an email last night. No response [yet]. If this does not get resolved I will dispute the cc charge for the license fee.

daviddab
Posts: 18
Joined: Tue Feb 26, 2008 12:46 pm
AV Hardware: MMM+, Philips 2250 + 7000

Re: license key already in use

Post by daviddab » Sun May 18, 2008 1:22 pm

I have the same problem, had to delete the ini file and am now in the 30 days trial period. If I enter my license key - shuts me out saying the key is used elsewhere - which it is not.

Are Twonky going to put their hands up, admit that a bug and correct?

DWAnderson
Posts: 4
Joined: Fri May 16, 2008 8:20 am
AV Hardware: Roku Soundbridge and Xbox 360 Clients

Re: license key already in use

Post by DWAnderson » Mon May 19, 2008 11:38 pm

No reply from Twonky to my report of this issue.

DWAnderson
Posts: 4
Joined: Fri May 16, 2008 8:20 am
AV Hardware: Roku Soundbridge and Xbox 360 Clients

Re: license key already in use

Post by DWAnderson » Fri May 23, 2008 9:29 pm

Did get a reply from Twonky. They reset my license and all appears to be working fine. At lease for now.

meimeiriver
Posts: 9
Joined: Sat May 24, 2008 10:28 pm
AV Hardware: TwonkyVision UPnP AV Media Server

Re: license key already in use

Post by meimeiriver » Sun May 25, 2008 1:11 am

daviddab wrote:I have the same problem, had to delete the ini file and am now in the 30 days trial period. If I enter my license key - shuts me out saying the key is used elsewhere - which it is not.

Are Twonky going to put their hands up, admit that a bug and correct?
In that case I wonder whether it's not just best to deny TwonkyMedia Internet access (provided you're just streaming on your LAN; and assuming they check the key online).
Gorgeous, delicious, deculture!

teros
Posts: 9
Joined: Sat Mar 15, 2008 3:15 pm
AV Hardware: MYBOOKWORLD EDITION
XBOX360

Re: license key already in use

Post by teros » Sat May 31, 2008 2:02 am

if you look through the forums or do deny access you should be able to find the url of the server used for licensing i saw it here ages ago. If you have a router with the ability add it to the block list should stop it. remember it was something like server2.xxxx.de something like that. Or you could always just as said deny it access or watch what url twonky attempts to access on bootup.

miguel1234
Posts: 2
Joined: Sat May 03, 2008 2:28 pm
AV Hardware: Sagem My Dual 700

Re: license key already in use

Post by miguel1234 » Thu Jun 05, 2008 4:52 pm

good to see I'm not alone.
in the meantime I've received the 3rd key from twonky support. I'd be very surprised if tha last one will make it very long
anyway, twonky support was at least helpful so far.
I do not believe that my system is compromised. they are supposing that the web interface was accessed via the internet which I highly doubt
because port 9000 is not allowed.
I'd suppose that there is a problem with their registration server.
maybe blocking their registration server is the solution ??

scorp888
Posts: 10
Joined: Tue Jun 03, 2008 10:50 am
AV Hardware: Kodak EX1011
Xbox 360

Re: license key already in use

Post by scorp888 » Thu Jun 05, 2008 5:41 pm

mgillespie wrote:
twonkydepp wrote:
bizniss wrote:they replied saying to shut down the other instance!!!! Useless.
by the way: which other instance?
It's running only on this singular NAS server...

and: what do I have to do in order to re-install it on my linux server - simply delete the config.ini in the module/twonkymedia/twonky directory?
How can you be sure somone has not compromised your system and taken your licence key? It happens...
In which Case, why are tonkymedia, not disabling the key and re-issuing a new one?

Stenvik
Posts: 3
Joined: Sun Jun 01, 2008 10:24 pm
AV Hardware: Denon AVP-A1HD
Toshiba Qosmio G30 HD

Re: license key already in use

Post by Stenvik » Sun Jun 08, 2008 11:37 pm

by the way: which other instance?
It's running only on this singular NAS server...

and: what do I have to do in order to re-install it on my linux server - simply delete the config.ini in the module/twonkymedia/twonky directory?[/quote]

How can you be sure somone has not compromised your system and taken your licence key? It happens...[/quote]

In which Case, why are tonkymedia, not disabling the key and re-issuing a new one?[/quote]

I have seen a web link with hack/keygen for twonky media server.. maybe these generated same key as those people who actually has bought licence and thus twonky server find two servers with same licence and denies the buyers licence ?

daviddab
Posts: 18
Joined: Tue Feb 26, 2008 12:46 pm
AV Hardware: MMM+, Philips 2250 + 7000

Re: license key already in use

Post by daviddab » Mon Jun 16, 2008 1:03 pm

Sure enough, deleted the .ini file and blocked access to http://www.twonkymedia.com and my license key relives. Twonky are breaching contract by using my internet conneciton to talk back to their server - all without permisison. And Germany is quite strict on such maters. Twonky, behave yourselves, corrrect your EULA and put in a place a procees to correct for users whose keys are NOT being used elsewhere. My router shows the attemped accesses to the twonky site.

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