Hello,
I just ordered TwonkyVision Media Server, and after taking my credit card info, their computer says:
"Sorry, an error occurred. Please contact accounting@twonkyvision.com to get your license information."
But it offers no further order details. So, what am I supposed to tell them when I contact them? And this forum says not to expect any official support. I must say I'm a bit upset about it. Now my credit card is processed, but I have no key. Lovely.
Error occured during order process
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meimeiriver
- Posts:9
- Joined:Sat May 24, 2008 10:28 pm
- AV Hardware:TwonkyVision UPnP AV Media Server
Gorgeous, delicious, deculture!
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bswarm
- Posts:1
- Joined:Thu Jun 05, 2008 8:15 am
- AV Hardware:Linksys NSLU with Unslung firmware and Twonkymedia
Linksys WNLS11B Receivers (3 of them)
Re: Error occured during order process
The exact same thing happened to me.
I ordered Twonkyvision and went thru the payment process and got the same error page. My credit card was indeed charged, but when I try the "lost key" link, I get an email saying I'm not a registered user.
Can someone at Twonky please answer my 4 emails?
Thanks
I ordered Twonkyvision and went thru the payment process and got the same error page. My credit card was indeed charged, but when I try the "lost key" link, I get an email saying I'm not a registered user.
Can someone at Twonky please answer my 4 emails?
Thanks