Error occured during order process
Posted: Sun May 25, 2008 1:20 am
Hello,
I just ordered TwonkyVision Media Server, and after taking my credit card info, their computer says:
"Sorry, an error occurred. Please contact accounting@twonkyvision.com to get your license information."
But it offers no further order details. So, what am I supposed to tell them when I contact them? And this forum says not to expect any official support. I must say I'm a bit upset about it. Now my credit card is processed, but I have no key. Lovely.
I just ordered TwonkyVision Media Server, and after taking my credit card info, their computer says:
"Sorry, an error occurred. Please contact accounting@twonkyvision.com to get your license information."
But it offers no further order details. So, what am I supposed to tell them when I contact them? And this forum says not to expect any official support. I must say I'm a bit upset about it. Now my credit card is processed, but I have no key. Lovely.