TMS 5.1.3 hangs on files with extended characters in name

General discussion about the media server. Feature requests. Hints, tips and tricks.
Post Reply
User avatar
PASHKA
Posts: 6
Joined: Sat Dec 19, 2009 9:19 pm
AV Hardware: WDTV Live
Location: Moscow, Russia
Contact:

TMS 5.1.3 hangs on files with extended characters in name

Post by PASHKA » Sun Feb 21, 2010 6:39 pm

I\'ve installed TMM 1.3.1 wich include TMS-5.1.3
Installations was in upgrade mode
After installation server tried to rescan my folders, but stops on file .ts with extended (Cyrillic) characters in filename.
Server was accessible through web interface and status page shown that scanning in progress. No HDD activity or something.

Next, I uninstall TMM and TMS.
Make clean install.
Got same problem.

Install TMS-5.1.2 over TMS-5.1.3
Everything OK

Twonky_Rick
Posts: 3816
Joined: Wed Nov 19, 2008 1:59 am
AV Hardware: Samsung 650 Series TV (2010), 4.5TB HP MediaSmart server with 100,000 songs, 5) AT&T U-Verse STB, CE form-factor Media Center PC and 6 other networked PCs running TwonkyManager, 2 Sonos ZP80, Sonos S5 speaker, Apple TV (running XBMC), Roku Soundbridge, X-Box 360, Sony PS3, Kodak 10" Wireless Photo Frame, iPhone with PlugPlayer software, Sonos CR-100.
Location: San Diego
Contact:

Re: TMS 5.1.3 hangs on files with extended characters in name

Post by Twonky_Rick » Sun Feb 21, 2010 9:05 pm

Issue logged. To check status on this, ask about MM-3490.

Thanks for taking the time to provide so many details.

- Rick
Follow me on Twitter! mostlytech1
Checkout my blog: http://mostly-tech.com/

Twonky_Rick
Posts: 3816
Joined: Wed Nov 19, 2008 1:59 am
AV Hardware: Samsung 650 Series TV (2010), 4.5TB HP MediaSmart server with 100,000 songs, 5) AT&T U-Verse STB, CE form-factor Media Center PC and 6 other networked PCs running TwonkyManager, 2 Sonos ZP80, Sonos S5 speaker, Apple TV (running XBMC), Roku Soundbridge, X-Box 360, Sony PS3, Kodak 10" Wireless Photo Frame, iPhone with PlugPlayer software, Sonos CR-100.
Location: San Diego
Contact:

Re: TMS 5.1.3 hangs on files with extended characters in name

Post by Twonky_Rick » Tue Mar 23, 2010 11:34 pm

We've done some checking and now think the problem with this file may not be related to extended (Cyrillic) characters in filename. We think it might be a corrupt format file instead.

Would it be possible for you to provide us with a link where we can download the file for testing? If not, can you send it to us at tmm-beta@pv.com? You might have to use one of those free services for sending large files like www.yousendit.com/

- Rick

Twonky_Rick
Posts: 3816
Joined: Wed Nov 19, 2008 1:59 am
AV Hardware: Samsung 650 Series TV (2010), 4.5TB HP MediaSmart server with 100,000 songs, 5) AT&T U-Verse STB, CE form-factor Media Center PC and 6 other networked PCs running TwonkyManager, 2 Sonos ZP80, Sonos S5 speaker, Apple TV (running XBMC), Roku Soundbridge, X-Box 360, Sony PS3, Kodak 10" Wireless Photo Frame, iPhone with PlugPlayer software, Sonos CR-100.
Location: San Diego
Contact:

Re: TMS 5.1.3 hangs on files with extended characters in name

Post by Twonky_Rick » Tue Apr 27, 2010 1:25 am

Since no one has responded, we are closing this ticket. If we receive additional info in the future, we'll reopen it.

- Rick

Post Reply