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TMS 5.1.3 hangs on files with extended characters in name

Posted: Sun Feb 21, 2010 6:39 pm
by PASHKA
I\'ve installed TMM 1.3.1 wich include TMS-5.1.3
Installations was in upgrade mode
After installation server tried to rescan my folders, but stops on file .ts with extended (Cyrillic) characters in filename.
Server was accessible through web interface and status page shown that scanning in progress. No HDD activity or something.

Next, I uninstall TMM and TMS.
Make clean install.
Got same problem.

Install TMS-5.1.2 over TMS-5.1.3
Everything OK

Re: TMS 5.1.3 hangs on files with extended characters in name

Posted: Sun Feb 21, 2010 9:05 pm
by Twonky_Rick
Issue logged. To check status on this, ask about MM-3490.

Thanks for taking the time to provide so many details.

- Rick

Re: TMS 5.1.3 hangs on files with extended characters in name

Posted: Tue Mar 23, 2010 11:34 pm
by Twonky_Rick
We've done some checking and now think the problem with this file may not be related to extended (Cyrillic) characters in filename. We think it might be a corrupt format file instead.

Would it be possible for you to provide us with a link where we can download the file for testing? If not, can you send it to us at tmm-beta@pv.com? You might have to use one of those free services for sending large files like www.yousendit.com/

- Rick

Re: TMS 5.1.3 hangs on files with extended characters in name

Posted: Tue Apr 27, 2010 1:25 am
by Twonky_Rick
Since no one has responded, we are closing this ticket. If we receive additional info in the future, we'll reopen it.

- Rick