Odd problem with list of artists (Genre/Artist)

General discussion about the media server. Feature requests. Hints, tips and tricks.
Locked
michelr
Posts: 21
Joined: Mon Aug 20, 2007 4:37 pm

Odd problem with list of artists (Genre/Artist)

Post by michelr » Mon Jun 21, 2010 8:19 pm

Alright, I've been fighting with this for a few days and it's driving me nuts.

Setup:

- TwonkyServer 6.0 running on Acer H340 (Windows Home Server)
- D-Link DSM-520 for playback

When I go to "Genre/Artist", I select a genre that has something like 84 artists listed. If I scroll down the list, everything looks fine until I hit the artists starting with a "T". The "T" listing is fine, but then I get a listing of 4 artists starting with I, K and L (there's no artist starting with "J" in that genre, so its absence is probably not related.) Then anything from S to Z is NOT listed. Note that the I, K, L artists were also listed in order, in the right place, earlier in the listing - so basically these four are there twice.

To make things even weirder, SOMETIMES the listing is correct - no out of order listing, no missing artist. Then it's up to "luck". If I go back to that genre, the listing may or may not be wrong - though more often than not, it's wrong.

I thought I had fixed this on Saturday when I was looking at the artist tags and found one for a split album (two artists splitting an album in two). The band names were separated by a forward slash (/). After I changed the "/" to the word "and", the listing looked fine, and looked fine until this afternoon, when it started acting up again.

This listing looks fine if I run TwonkyMedia 4.4.18 from a Windows 7 PC (which I really, really want to replace by the home server for media streaming purposes - otherwise the server is really just an expensive hard disk.) In fact I've been running TwonkyMedia for some 3 years off Vista 32bit and then Windows 7 64bit and cannot recall ever encountering such a problem.

This makes me think that there may be some encoding problem when running off Windows Home Server (which is essentially a home version of Windows Server 2003.)

The listing always looks fine if I use the browser from the TwonkyServer config page in the web browser.

Has anyone else encountered similar problems and found a solution? I'm wondering if some characters are not handled well by the TwonkyServer+WHS combination since, as I mentioned, I never had such problems running off more recent versions of Windows. There are bands from various parts of the world, so accented characters are not uncommon (I have a few thousand songs with accented characters.)

Note that I've tried rescanning, rebuilding, reinstalling, even stripping accented characters for bands that seemed problematic.

Any help would be much appreciated.

Thanks,
Michel

Locked