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This key is already in use by another instance of the server

Posted: Sat Jul 10, 2010 10:59 pm
by vonedaddy
I had a issue with my box and had to reinstall the OS and twonky. Now my PS3 can not see any of the stuff in my server. I am guessing its because I am getting the following error on my server status page:

This key is already in use by another instance of the server.

I sent a question directly to twonky for support over 5 days ago and have not heard anything back. Anyone have any idea what I can do to fix this?

Re: This key is already in use by another instance of the server

Posted: Sun Jul 11, 2010 11:56 am
by DaemonBeetle
I've never seen that, could it be that you have another copy of Twonky running on your network, using the same key?

Re: This key is already in use by another instance of the server

Posted: Tue Jul 13, 2010 4:00 pm
by walshchristopherj
This happened to me. I am currently using a 4.x license on a NAS and a 5/6 license on a Windows machine. After a couple times reinstalling, that error message came up for me. When I contacted Twonky for support, the accounting team responded and reset the registrations for both my licenses. Hope this helps.

Re: This key is already in use by another instance of the server

Posted: Sat Jul 17, 2010 12:40 am
by Twonky_Rick
vonedaddy wrote:I had a issue with my box and had to reinstall the OS and twonky. Now my PS3 can not see any of the stuff in my server. I am guessing its because I am getting the following error on my server status page:

This key is already in use by another instance of the server.

I sent a question directly to twonky for support over 5 days ago and have not heard anything back. Anyone have any idea what I can do to fix this?
Sorry for the delay. If you send me the e-mail that you used to purchase your server, I can have your license key reset. In most cases, that solves the problem. Send it to me at tmm-beta@pv.com.

- Rick