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media server crashes when finishing indexing media

Posted: Mon Apr 18, 2011 2:44 am
by bigkahuna
Hi

I have updated twonky to the latest version (registered) and now i am seeing constant crashes of the server. the server scans my media and then seems to be attempting to write to the disk. at that point is crashes and restarts the process.

Version: 6.0.32
Cache memory: 15243 KB
Last database change: In Progress...
[+...]Documents and Settings\All Users\Appl...ta\TwonkyMedia\db\twonky_db_backup.import.items
Music tracks: 19467
Photos: 21593
Videos: 329

I am running the media on windows 2003 server.

Any idea?

Re: media server crashes when finishing indexing media

Posted: Mon Apr 18, 2011 11:37 pm
by Twonky_Rick
If I were to guess, I'd say it's one of the following:

1. The file scanner is encountering a corrupt media file that is causing it to crash. To confirm this, try hiding some of your media folders and see if it stops.

2. We don't officially test with Windows Server 2003. There could be an incompatibility that is causing this.

3. If you've blocked write access to a part of the disk we need to access, that could be another cause.

- Rick

Re: media server crashes when finishing indexing media

Posted: Tue Apr 19, 2011 2:47 am
by bigkahuna
I ended up deleting the files referenced in the bad media scan file and that seems to have solved this.

how do i move the db folder to a different drive though to check that?