No user credentials found.

General discussion about the media server. Feature requests. Hints, tips and tricks.
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MarcelZ
Posts:2
Joined:Sat Jul 23, 2011 12:54 pm
AV Hardware:WD MyBook World with Twonky server 5.1.9
PSAudio PerfectWave DAC with "the bridge" installed
iPad running eLyric UPnP controller
No user credentials found.

Post by MarcelZ » Sat Jul 23, 2011 1:10 pm

I am using TwonkyServer 5.1.9 on a WD MyBook World Edition. When I click on Media Feeds on the Config page, I get "No user credentials found. Can not authorize with the Mediafusion server". Can you help me solve this? I want to get access to internet radio.

I know internet access is working for the NAS. It has an option to check for firmware updates online. When I click this, it responds with "your firmware is up to date". It is version 1.02.06.

Twonky came pre-installed on the NAS. It was updated to 5.1.9 when I updated to the latest firmware.

Marcel

Twonky_Rick
Posts:3816
Joined:Wed Nov 19, 2008 1:59 am
AV Hardware:Samsung 650 Series TV (2010), 4.5TB HP MediaSmart server with 100,000 songs, 5) AT&T U-Verse STB, CE form-factor Media Center PC and 6 other networked PCs running TwonkyManager, 2 Sonos ZP80, Sonos S5 speaker, Apple TV (running XBMC), Roku Soundbridge, X-Box 360, Sony PS3, Kodak 10" Wireless Photo Frame, iPhone with PlugPlayer software, Sonos CR-100.
Location:San Diego
Contact:

Re: No user credentials found.

Post by Twonky_Rick » Sat Jul 23, 2011 11:22 pm

Some media feeds require configuration before they can be used. You might want to see if there is a media feeds link on the Server settings pages and enter your personal log-in info there.

- Rick
Follow me on Twitter! mostlytech1
Checkout my blog: http://mostly-tech.com/

MarcelZ
Posts:2
Joined:Sat Jul 23, 2011 12:54 pm
AV Hardware:WD MyBook World with Twonky server 5.1.9
PSAudio PerfectWave DAC with "the bridge" installed
iPad running eLyric UPnP controller

Re: No user credentials found.

Post by MarcelZ » Sun Jul 24, 2011 9:48 am

Rick,

Yes there is a Media Feeds link on the Config page. When I click it, I get "No user credentials found. Can not authorize with the Mediafusion server". I never even get the chance to enter any username/password.

Marcel

Twonky_Rick
Posts:3816
Joined:Wed Nov 19, 2008 1:59 am
AV Hardware:Samsung 650 Series TV (2010), 4.5TB HP MediaSmart server with 100,000 songs, 5) AT&T U-Verse STB, CE form-factor Media Center PC and 6 other networked PCs running TwonkyManager, 2 Sonos ZP80, Sonos S5 speaker, Apple TV (running XBMC), Roku Soundbridge, X-Box 360, Sony PS3, Kodak 10" Wireless Photo Frame, iPhone with PlugPlayer software, Sonos CR-100.
Location:San Diego
Contact:

Re: No user credentials found.

Post by Twonky_Rick » Thu Jul 28, 2011 12:46 am

I've passed this info on to others, if they have any suggestions they will post them here.

- Rick
Follow me on Twitter! mostlytech1
Checkout my blog: http://mostly-tech.com/

Twonky_Rick
Posts:3816
Joined:Wed Nov 19, 2008 1:59 am
AV Hardware:Samsung 650 Series TV (2010), 4.5TB HP MediaSmart server with 100,000 songs, 5) AT&T U-Verse STB, CE form-factor Media Center PC and 6 other networked PCs running TwonkyManager, 2 Sonos ZP80, Sonos S5 speaker, Apple TV (running XBMC), Roku Soundbridge, X-Box 360, Sony PS3, Kodak 10" Wireless Photo Frame, iPhone with PlugPlayer software, Sonos CR-100.
Location:San Diego
Contact:

Re: No user credentials found.

Post by Twonky_Rick » Thu Jul 28, 2011 7:18 pm

Here is their response:

1. Is this user using only TwonkyServer and those config pages?
2. Can the user check the root directory of the TS install and look for a file called initial_keystore.dat. You can find this file in the root of the TwonkyMedia folder.

If you can find this, please e-mail it to me at tmm-beta@pv.com. That might help us troubleshoot this.

He also says it sounds like there is no file with the username and password for TwonkyServer to authenticate.

- Rick
Follow me on Twitter! mostlytech1
Checkout my blog: http://mostly-tech.com/

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