Page 1 of 1

Slow playback from my NAS

Posted: Mon Sep 17, 2012 3:26 am
by ChuckleHut
Hi everyone

I have the ASUS M-25 NAS, with a couple of 2TB drives. My media is on the NAS, which is connected to my wifi router by ethernet. On ethernet I get about 11mb/second (fast enough for video). When I use my tablet to connect to my media the play back is incredibly slow - it seems like the media is going via the internet instead of from the NAS direct to the tablet over the wifi.

What am I doing wrong?

Re: Slow playback from my NAS

Posted: Mon Sep 17, 2012 11:09 pm
by Twonky_Rick
Sending HD video over Wi-Fi is often problematic.

If you're tablet is not close to your access point data rates will drop. Consider a repeater if you think this may be happening.

Most tablets allow you to connect via Ethernet buy purchasing an adapter. You may want to try that, or look into some of the tips here and see if any of these help:
http://mostly-tech.com/2012/01/18/how-t ... ultimedia/

- Rick

Re: Slow playback from my NAS

Posted: Tue Sep 18, 2012 5:51 am
by ChuckleHut
Hi Rick

I've been trying this with the tablet a foot or two away from the Wifi.

I am concerned that the stream I'm watching is being routed via the Twonky site and that is the cause for it being so slow. Could that be the problem?

Perhaps you have identified Wifi dropped signal as the problem because you already know that the data is never streamed via the net, but always comes locally?

Thanks for taking the time to respond to me.

Chuckles

Re: Slow playback from my NAS

Posted: Tue Sep 18, 2012 7:41 pm
by Twonky_Rick
There is no way that we could route all videos through the Twonky site. We have millions and millions of users and that would be insanely expensive to do. We do have a cloud-based proxy, but that's only used for Web videos.

You need to isolate the problem so it's clear whether it is Wi-Fi related, tablet software related, tablet hardware related or NAS related.

1. I would start by running Speed Test on your tablet to see what type of speeds you're getting over Wi-Fi. I would also download a Wi-Fi analyzer and make sure you're not sharing bandwidth with other devices.

2. Then I would pick up an Ethernet adapter and see if that makes a difference.

3. One was to rule out the NAS is to move some media over to a computer and install Twonky Server on there.

- Rick

Re: Slow playback from my NAS

Posted: Wed Sep 19, 2012 6:34 am
by ChuckleHut
Thanks, Rick. I will check this out.

Neil