Page 1 of 1

Issue registering serial

Posted: Tue Jun 03, 2014 10:45 am
by Paxx23
Hello people,

maybe someone could help me. I have Twonky 7.2.7 running in my NAS, but i cant register my serial. After typing it in, it seems working, but after a restart, Twonky Server wont start up anymore. I had to reinstall everything.

My fix is atm to run in Trial mode because then rebooting is possible.

I also contacted Twonky support, but they dont answer me. Im interessted in more contact datas of them.

Please help me!

Re: Issue registering serial

Posted: Fri Jun 06, 2014 3:41 pm
by Wayne Powell
Hello,

Try copying (including dashes) and pasting your serial number in the right most box in Twonky's web interface. This worked for me. Good luck.

Wayne

Re: Issue registering serial

Posted: Wed Jun 25, 2014 8:18 pm
by Paxx23
Funny...
Any other ideas?

Re: Issue registering serial

Posted: Mon Jun 30, 2014 9:37 am
by Twonky_Marco
What NAS are you using? Are you able to access it with SSH or telnet?

My first guess is that Twonky has problems to write the serial in the ini file.
After you entered the serial take a look at your twonkyserver.ini file if the serial is entered there (the option is called cdkey)
You get the location of the ini file wtih:
http://ip-of-NAS:9000/rpc/get_all (search for inipath)
Check if the file is writable.

You could also try to add the serial with the following command:
http://ip-of-NAS:9000/rpc/set_option?cdkey=YOUR-KEY