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QNAP and twonky

Posted: Tue Dec 26, 2017 2:24 pm
by cdr123

Forgive my digital innocence and Seasons Greetings. I am addressing this message to Twonky support, qnap club eu and the forum as I do not know who is available at this time!

I am using a QNAP TS220 and a Lenovo pc using windows 10.

I have installed twonky on my ts220 from However when I try to use it I get the message shown below.

“Key already in use by another instance of the server”

I have a licence for my qnap nas boxes in london and to install Twonky on my paris based nas I purchased another licence with my same email address as the previous application said it was a temporary licence and did not work. The new licence is confirmed in your mail to me of 25 december

So I seem to have paid twice and cannot access anything now.

Please can you help or refer me to someone who can and refund my money if required.

Thanks and regards