Listing Problem with Philips BDP7700

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Joined: Wed Jun 13, 2012 6:06 pm
AV Hardware: Philips BDP 7700

Listing Problem with Philips BDP7700

Post by benhuar » Wed Jun 13, 2012 6:16 pm

Hello Guys!

How the subject says, my player didn't list all movies if i choose the option "show by directory". Only the directorys from 'A' to 'M' are listed (I think it's limited to ~50 directorys)
If i choose "show all titles" i get the whole list.
The twonky server is running on QNAP NAS TS-459 Pro+ and in the web interface on my notebook it's correctly shown.

Can anyone help me please?

Posts: 3816
Joined: Wed Nov 19, 2008 1:59 am
AV Hardware: Samsung 650 Series TV (2010), 4.5TB HP MediaSmart server with 100,000 songs, 5) AT&T U-Verse STB, CE form-factor Media Center PC and 6 other networked PCs running TwonkyManager, 2 Sonos ZP80, Sonos S5 speaker, Apple TV (running XBMC), Roku Soundbridge, X-Box 360, Sony PS3, Kodak 10" Wireless Photo Frame, iPhone with PlugPlayer software, Sonos CR-100.
Location: San Diego

Re: Listing Problem with Philips BDP7700

Post by Twonky_Rick » Tue Jul 03, 2012 5:41 pm

This sounds to me like a client issue with your Philips device. To prove that you can go to a web browser and browse the media on your server. If you see all of the content it means we are providing that data to the media player.

I'll forward your e-mail to our engineers and see if there is a way we can resolve this on our end, but I think this might require some work from Philips. I'll also share this info with my Philips contact to get the ball rolling on that end.

- Rick
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