Help with Sharing

kevJager · Post by **kevJager** » Sat Mar 26, 2011 11:20 am

I have a weird problem which has just cropped up.
Im using the latest twonky server with win 7. The problem is that 2 of my media drives arent being scanned, I can see the drive letters but no subfolders. Twonky seems to try to scan these folders but stops immediately.
I have full permissions on all folders within these drives

Anyone help?

phibertron · Post by **phibertron** » Sat Mar 26, 2011 2:38 pm

When you say media drives, do you mean external drives?

kevJager · Post by **kevJager** » Sun Mar 27, 2011 7:40 pm

I have 4 internal drives, the one in particular is only seeing the root of the drive eg E: not the subfolders.

phibertron · Post by **phibertron** » Sun Mar 27, 2011 8:30 pm

How is the web config configured for the media shares?

The web config is just a gui to the twonky server ini
to this setting

# CSV list of all shares, prepended by the type (A,M,P,V) and a '+' or '-' sign to flag enabled or disabled shares
contentdir=

To retrieve what it says without going to the
[url]http://<server_ip_address>:9000/rpc/get_option?contentdir[/url]

mine returns this
+M|D:\shares\Music,+P|D:\shares\Photos,+V|D:\shares\Videos

what does yours return?

kevJager · Post by **kevJager** » Sun Mar 27, 2011 9:24 pm

+V|E:\,-V|I:\,+V|J:\,+A|J:\Movies

I want to share all the videos on the E: drive which are spread across multiple folders.
Same on the I and J drives

phibertron · Post by **phibertron** » Sun Mar 27, 2011 9:49 pm

The firs thing I notice is why is the I: drive being excluded ?
it has -V, which means to not include this path
so the question would be, why even have it?

So is the problem you are seeing, is it new, or only in the current version you are running?
What version are you running?

By any chance, is the E: drive or any of your paths using symbolic links or junctions?

kevJager · Post by **kevJager** » Sun Mar 27, 2011 10:42 pm

Im using Server 6.0.Im not sure what you mean when you say "symbolic links or junctions"
Normally when Ive used this in the past If I just share the root of a folder, say E: and state "video only" it will make navigation easier on my media streamer by listing the folders rather than a huge list of all the media.
This version for some reason aint doing that

Ive just tried the E drive on its own and am getting this
+V|E:\
But its not sharing any of the content?

phibertron · Post by **phibertron** » Sun Mar 27, 2011 11:08 pm

The symbolic links or junctions are links from one point to another, kinda like a subst command
If you dont know about them, then they are probably not that

When you have the other drives, that do show videos,
could you copy one that you know shows up
and copy it to the root of e:

why it is not seeing what is on e: is a mystery

so what was the previous version you had installed, and it worked then?

phibertron · Post by **phibertron** » Sun Mar 27, 2011 11:19 pm

Here's a thought

If I had the following

E:\videos\televsion
F:\videos\television
G:\videos\movies
H:\movies

And say I had them all mapped in twonky, as E:, F:, G:, H:

the root of by folder
would show this

videos
movies

the root of by album
would show this

videos
movies
television

As names are concatenated or grouped as one

Is this what your seeing as the problem possibly?

phibertron · Post by **phibertron** » Mon Mar 28, 2011 12:05 am

You noted that you are using version 6.0

In the readme for 6.0.1 they make note of a known scenario

- adding the same shared location several times with different filter options will result in non deterministic behaviour of files added/ignored

not that this is your exact problem, but there are a lot things to come and go regression wise
in the different versions of twonky
an since you are runnning version 6.0
have you tried either going backword or forward in versions

kevJager · Post by **kevJager** » Mon Mar 28, 2011 9:08 am

where would I get earlier version of server?

phibertron · Post by **phibertron** » Mon Mar 28, 2011 2:44 pm

kevJager · Post by **kevJager** » Mon Mar 28, 2011 5:43 pm

Ive tried a couple more versions and they are all exactly the same problem

phibertron · Post by **phibertron** » Mon Mar 28, 2011 7:24 pm

I would contact Twonky Support on this issue
As something is odd about what is going on
Since you are seeing the problem cross versions,
there has to be some common problem at that drive, the content on that drive

kevJager · Post by **kevJager** » Tue Mar 29, 2011 7:36 am

*Solved*
I dug a little further into this and the problems were related to the permissions set on thos particular drives.
I emulated the security settings on the drives that were being successfully shared and it works now.
Thanks for all your help, it was a weird problem!

phibertron · Post by **phibertron** » Tue Mar 29, 2011 2:12 pm

Glad you got it solved
Yeah permissions (ACL's) can cause odd issues

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