Streaming Moivies issue

slainthee · Post by **slainthee** » Thu Nov 03, 2011 12:21 pm

Hi all

I have checked the forum to see if I can see a similar thing but with no joy

We have a media server running Twonkymedia and a Loewe TV with medianet reading the server

When we access a movie which is say a hour and a half long, twonky shows it as anything between 60-65 minutes long, and only plays that length.

Its not network as it plays that length of time with no breakup or staggering, its also not the source or |TV as TVersity plays it fine and in full, But I dislike Tvsersity and prefer Twonky.

Any ideas?

Twonky_Rick · Post by **Twonky_Rick** » Thu Nov 03, 2011 5:54 pm

I'll try to help you once you after you tell me what version of TS you are running and what type of device you are running it on.

- Rick

slainthee · Post by **slainthee** » Mon Nov 07, 2011 2:59 pm

Good Point

The version of twonky media is downloaded from the main Loewe website, They have an agreement with Loewe that when a customer buys a Media enabled TV they get a free product key and can download the sw straight from the Loewe support site. It is twonky server version 6.0.1.

The television is a Loewe Connect LED 40" and Loewe officially reccomend Twonky media to be the recognised software.
The server storage being used is a AVA media RS5 in this case, However I have tried on standard PC and same issue.

Whole film is copied onto hard drive in MPEG2 format, However when it is called up on television screen the time band at the bottom says the movie is around an hour long (actual time can vary) and film stops when that time runs out.

We are a Loewe dealer and packae twonky to a number of our customers but this error has surfaced fairly recently on three systems.

Help!

Any more info needed let me know

Slainthee

Twonky_Rick · Post by **Twonky_Rick** » Mon Nov 07, 2011 8:32 pm

I'll forward your comments to our engineers now. If you haven't already updated to the newest version of TwonkyServer you might want to do so now.

- Rick

slainthee · Post by **slainthee** » Tue Nov 08, 2011 2:38 pm

Thanks for reply rik,

Have updated Twonky server to 6.0.37 and we have the same issue sadly.

Regards

Slainthee

Twonky_Rick · Post by **Twonky_Rick** » Tue Nov 08, 2011 5:49 pm

Thanks for letting us know this.

- Rick

slainthee · Post by **slainthee** » Thu Nov 10, 2011 12:52 am

sorted, new Loewe sw released yesterday has rectified the issue, Twonky is not the culprit. The system works perfectly through Loewe Tv's media player now

Many Many thanks anyway

Slainthee

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