No subfolders shown: messy!

[xtrips]

Hello,

I know this subject has already been addressed in this forum but since it has not been answered I will open (yet) another thread.
I have installed a NAS for my wife based on Unraid and am running Twonky srv, latest build, on it.
She is using a WDTV Live media streamer, that does not support SMB server, and that's why I chose Twonky.
The thing is under Videos/By folder all the videos scanned are shown as if they were under the same folder, disregarding their respective directory tree. And that is messy. Impossible to browse.
I guess there must be a solution but I couldn't find it.
Help needed.

Thanks

[DaemonBeetle]

You're running Twonky 6.0.38?

What options did you chose in the web interface for that client?

[xtrips]

[quote="DaemonBeetle"]You're running Twonky 6.0.38?

What options did you chose in the web interface for that client?[/quote]

Yes, the 6.0.38 version. And I am using the HTML interface.
What does it have to do with the way I browse for videos in my media streamer?

[DaemonBeetle]

In the settings interface, under Media Receivers, what are the settings you've chosen for the client? It is the last 2 columns that are relevant (eg Generic Media Receiver and By Folder).

[xtrips]

[quote="DaemonBeetle"]In the settings interface, under [i]Media Receivers[/i], what are the settings you've chosen for the client? It is the last 2 columns that are relevant (eg [i]Generic Media Receiver[/i] and [i]By Folder[/i]).[/quote]

It was set to Advanced Media View. I tried By Folder but the change does not help.
Isn't there anything I can do on my NAS, with my files, so that Twonky respects the subfolder structure in the end?

[DaemonBeetle]

Twonky does, if your client supports it. What setting did you chose for the media renderer (eg, does it say Generic, WD Live or something else - please be exact).

[xtrips]

[quote="DaemonBeetle"]Twonky does, if your client supports it. What setting did you chose for the media renderer (eg, does it say [i]Generic[/i], [i]WD Live[/i] or something else - please be exact).[/quote]

It says WD TV HD Live Media Player, which is the media streamer I have indeed.

[DaemonBeetle]

Have you checked on the WD forums to see that it supports folders? It may be that it only supports a flat view of the media.

[parnott]

The WD TV Live does support Videos/By Folder. I have 2 of them and do not have problems viewing Videos/By Folder. That is the only way I view my videos from my NAS, though I am still running Twonky 6.0.37.

Have you tried rebuilding the Twonky database on your NAS?