Yesterday 11/08/2014, I purchased a twonky server licence. However even if paypal sent the acknowledgment, and the twonky website said the order was being processed, no further contact was made via email.
I should think that something purchased online, and to delivered electronically, would normally take less than 24 hrs to process.
Anyone encountered the same problem?
How long does it normally take for twonky to deliver the licence?
Purchasing a licence
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- Posts:2
- Joined:Tue Aug 12, 2014 4:10 pm
- AV Hardware:Samsung smart TV and DNS-320L
- phibertron
- Posts:1566
- Joined:Sun Jan 30, 2011 5:52 pm
- AV Hardware:Hardware
========
WHS - HP Ex495
PS3
XBOX 360
iTouch - Gen 2 and Gen 3
PSP - 3000
Encoders
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Handbrake
x264
ffmpeg
mencoder
Tagging
======
mp3tag
Re: Purchasing a licence
I would contact the parent company
http://www.pv.com/contact-us/
http://www.pv.com/contact-us/
viewtopic.php?f=2&t=10627
viewtopic.php?f=2&t=9353
viewtopic.php?f=2&t=9408
viewtopic.php?f=2&t=9416
viewtopic.php?f=2&t=9424
viewtopic.php?f=2&t=9364
viewtopic.php?f=2&t=9497
viewtopic.php?f=2&t=9353
viewtopic.php?f=2&t=9408
viewtopic.php?f=2&t=9416
viewtopic.php?f=2&t=9424
viewtopic.php?f=2&t=9364
viewtopic.php?f=2&t=9497
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- Posts:2
- Joined:Tue Aug 12, 2014 4:10 pm
- AV Hardware:Samsung smart TV and DNS-320L
Re: Purchasing a licence
Yeah already done that, wrote to 4 different email addresses, Eventually one answered saying my invoice was reesent and now I have my licence.
They also said that I should check my spam folder, something that I do everytime I purchase online anyway. However there was nothing there from day 1. Anyway happy chappy now.
I used
e5paypalEURGmbhCS@digitalriver.com
sales@pv.com
support@pv.com
support@twonky.com
help@twonky.com
Address that worked for me was help@twonky.com
They also said that I should check my spam folder, something that I do everytime I purchase online anyway. However there was nothing there from day 1. Anyway happy chappy now.
I used
e5paypalEURGmbhCS@digitalriver.com
sales@pv.com
support@pv.com
support@twonky.com
help@twonky.com
Address that worked for me was help@twonky.com
- phibertron
- Posts:1566
- Joined:Sun Jan 30, 2011 5:52 pm
- AV Hardware:Hardware
========
WHS - HP Ex495
PS3
XBOX 360
iTouch - Gen 2 and Gen 3
PSP - 3000
Encoders
========
Handbrake
x264
ffmpeg
mencoder
Tagging
======
mp3tag
Re: Purchasing a licence
Good to hear that it was resolved
viewtopic.php?f=2&t=10627
viewtopic.php?f=2&t=9353
viewtopic.php?f=2&t=9408
viewtopic.php?f=2&t=9416
viewtopic.php?f=2&t=9424
viewtopic.php?f=2&t=9364
viewtopic.php?f=2&t=9497
viewtopic.php?f=2&t=9353
viewtopic.php?f=2&t=9408
viewtopic.php?f=2&t=9416
viewtopic.php?f=2&t=9424
viewtopic.php?f=2&t=9364
viewtopic.php?f=2&t=9497