This key is already in use by another instance of the server.
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- Posts:29
- Joined:Thu Jan 01, 2015 1:10 pm
- AV Hardware:Marantz M-CR510,
Technicolor Gateway router
Windows 7 Pro x64.
Error message appeared out of nowhere. There is no other instance, and it only runs on one machine. Restarting server makes no difference - so how do I fix this and get Twonky back?
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- Posts:29
- Joined:Thu Jan 01, 2015 1:10 pm
- AV Hardware:Marantz M-CR510,
Technicolor Gateway router
Windows 7 Pro x64.
Re: This key is already in use by another instance of the server.
OK. On a Windows 10 PC downstairs, accessing the Music Server tells me my trial key has expired.
It is not a trial key. I have had it for a few years, and I paid for it.
MANAGE TWONKY SERVER LICENSE KEY tells me I have THREE instances running.
Bad bug preventing me from using a package I paid for.
Pissed off, frankly.
It is not a trial key. I have had it for a few years, and I paid for it.
MANAGE TWONKY SERVER LICENSE KEY tells me I have THREE instances running.
Bad bug preventing me from using a package I paid for.
Pissed off, frankly.
Re: This key is already in use by another instance of the server.
Hello, I have the same problem… Any idea for resolve????
Re: This key is already in use by another instance of the server.
Hello, I have the same problem… Any idea for resolve????
![Shocked :shock:](./images/smilies/icon_eek.gif)
![Sad :(](./images/smilies/icon_sad.gif)
![Shocked :shock:](./images/smilies/icon_eek.gif)
Re: This key is already in use by another instance of the server.
Me too. I was using v8.4.1 and updated to 8.5.1 about 30 days ago. Message on the TV saying trial license expired. Visited the server page to be greeted with this 'This key is already in use by another instance of the server' - NO it is NOT. Suffice to say license is correctly applied. Guess I'm going back to 8.4.1.
Re: This key is already in use by another instance of the server.
Same issue here, running 8.5.1 without any issue, then this today - key is already in use by another instance of the server, I am only running it on a single Windows 10 PC !! Part of their site is down, the area where you can recover lost licence keys !!
Re: This key is already in use by another instance of the server.
I've just tweeted to them @LynxTechLLC that something has gone awry with licensing.
Re: This key is already in use by another instance of the server.
I am interested in a response on this also. My QNAP Twonky instance of 8.5.1 is also issuing this message when I only use this software on this one device. I have tried logging out and in of the licence server but no joy. Only stopped working today.
Re: This key is already in use by another instance of the server.
This morning I do not have the mistake anymore
Re: This key is already in use by another instance of the server.
Me too. Deleted appdata and a restart and it's working again. I don't like how connected this is to 'base'.
I don't mind an occasional license verification but 24/7 it seems, nah.
I don't mind an occasional license verification but 24/7 it seems, nah.
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- Posts:29
- Joined:Thu Jan 01, 2015 1:10 pm
- AV Hardware:Marantz M-CR510,
Technicolor Gateway router
Windows 7 Pro x64.
Re: This key is already in use by another instance of the server.
Hi - still have the problem, what did you delete from appdata - the full contents?
Re: This key is already in use by another instance of the server.
How do you get to that file on qnap?
Re: This key is already in use by another instance of the server.
The entire folder including 'TwonkyServer' at:
'C:\Users\<username>\AppData\Roaming\TwonkyServer'
I kept a copy of twonkyserver.ini from that folder before the delete to save a reconfigure after restarting.
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- Posts:29
- Joined:Thu Jan 01, 2015 1:10 pm
- AV Hardware:Marantz M-CR510,
Technicolor Gateway router
Windows 7 Pro x64.
Re: This key is already in use by another instance of the server.
Response from support - this fixed the problem
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Luis Enrique Lopez Viera commented:
Hi Twonky User,
The problem seems to be caused by corrupted token file associated with your session.
Please follow these steps to fix the problem:
1) Open your main TwonkyServer configuration page (http://ip.of.your.twonkyserver:9000/webconfig)
2) Click on the 'License Key' button of the License Information section. This will redirect you to a page titled "Manage Twonky Server License Key".
3) In the License management page, de-authorize Twonky for the computer/device that is having the problem by clicking in the 'trash icon' that is located at the right side.
4) Restart TwonkyServer and login again with your Lynx Account information.
Let me know if this solves your problem.
As additional information for our investigation, please let us know what is your OS version (if you are running Twonky in a computer) or device model.
Best regards,
Re: This key is already in use by another instance of the server.
How to contact their support ?
I have a same problem, and this delete option didn't help.
I have a same problem, and this delete option didn't help.
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- Posts:2
- Joined:Fri Dec 21, 2018 8:29 pm
- AV Hardware:WD My Book Live with Twonky server 8.5.1
Multiple clients using UPnP
Re: This key is already in use by another instance of the server.
Me too, I'm having the same problem and I can't get to make this thing work. I deleted AppData folder and I also de-authorized my Twonky server as suggested by JeremyP99. None of this helped, this is frustrating as I paid for this license!!! Please help! Thanks.
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- Posts:2
- Joined:Fri Dec 21, 2018 8:29 pm
- AV Hardware:WD My Book Live with Twonky server 8.5.1
Multiple clients using UPnP
Re: This key is already in use by another instance of the server.
Update to my post: After some minutes, this issue is gone. I suspect the workaround from JeremyP99 did the trick, so disregard. Thanks!arimax wrote: ↑Fri Dec 21, 2018 8:45 pmMe too, I'm having the same problem and I can't get to make this thing work. I deleted AppData folder and I also de-authorized my Twonky server as suggested by JeremyP99. None of this helped, this is frustrating as I paid for this license!!! Please help! Thanks.
Re: This key is already in use by another instance of the server.
I'm guessing they are having problems with their backend servers again. I've emailed the support team who helped me last time but not had a reply yet
Re: This key is already in use by another instance of the server.
The delete of the "ini file" was the solve of my problem.
Thank you, you helped me a lot!
Thank you, you helped me a lot!
Re: This key is already in use by another instance of the server.
Again, second time in 2 days.
Could you please fix this properly or release a version that doesn't phone home every minute...
Could you please fix this properly or release a version that doesn't phone home every minute...
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- Posts:1
- Joined:Sat Dec 22, 2018 10:38 am
- AV Hardware:Twonky Media Server 8.5.1 on Ubuntu Server 18.04, Pioneer AV-Receiver LX58
Re: This key is already in use by another instance of the server.
I had this issue on Twonky 8.5.1 running on a Linux-Server with Ubuntu 18.04 as well and I can confirm the described procedure solved the problem for me even without reboot.
Re: This key is already in use by another instance of the server.
It seems that there backend servers keep being hacked. They are trying to secure them and restore service.